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Home └Subscription └Renewing and Closing Subscriptions

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    • Subscription Basics 60 xp
      • Quiz
    • Subscription Products 40 xp
      • Quiz
    • Renewing and Closing Subscriptions 60 xp
      • Quiz
    • Upsell Subscriptions 40 xp
      • Quiz
    • Subscription Reports 60 xp
      • Quiz
    • Automation Rules 40 xp
      • Quiz
    • Self-Service Subscriptions 40 xp
      • Quiz
    • Scheduled actions in Subscriptions 40 xp
      • Quiz
    • Subscriptions MRR Reports 40 xp
      • Quiz
    • Subscriptions Behavioral Reports 40 xp
      • Quiz
    • Subscriptions with Deliveries 40 xp
      • Quiz

Renewing and Closing Subscriptions

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In this video, learn how to use Odoo's automatic subscription renewals.

0:00 - Introduction

2:02 - Configuration 

4:41 - Pay for a subscription order 

6:28 - Renew a subscription manually 

7:03 - Conclusion 

Other lessons related to this video: 

Subscription Basics: https://www.youtube.com/watch?v=E97c3I4l2SE 

Need more information about Odoo apps?  

Set up payment providers: https://www.odoo.com/documentation/16.0/applications/finance/payment_providers.html 

Discover Odoo, schedule a demo or start your own Odoo revolution for free (no credit card required), at https://www.odoo.com.

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1. How do I reopen a canceled subscription?
On the canceled subscription, click the ‘Reopen’ button on the top Head to ‘Configuration’ -> ‘Settings’ -> ‘Subscriptions’, and reopen from there There is no way to reopen a canceled subscription Contact the customer directly, and have them submit a ticket to Helpdesk
2. What does Odoo generate when I click ‘Renew’ on a subscription sales order?
A new subscription quotation A new subscription product An order form for inputting customer payment information A new chatter activity for scheduling a customer meeting
3. What’s the difference between closing and canceling a subscription?
There is no difference between closing and canceling a subscription I can only close a subscription after it’s been invoiced, and I can only cancel a subscription before it’s been invoiced Customers do not see if I cancel a subscription The churn rate does not get affected by canceled subscriptions
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