Field Service
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Overview
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Advanced
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Advanced Settings
In this video, learn how to:
- Create Field Service tasks from Helpdesk tickets;
- Assign tasks from the Planning tab to view your employees' Time Off;
- Use Map Routes;
- Enable Extra Quotations;
- Use Recurring Tasks;
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1.
What feature do you need to enable to create Field Service tasks directly from the Helpdesk app?
2.
In the Planning tab, which cell color indicates that an employee isn’t working on that day?
3.
How do you enable recurring tasks?
By going to the Projects app > Configuration > Settings > and enabling Recurring Tasks.
By going to the Field Service app > Configuration > Settings > and enabling Recurring Tasks.
By going to the Helpdesk app > Configuration > Settings > and enabling Recurring Tasks.
It is not possible to create recurring tasks.
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