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Why can't I upvote answers in the forum?

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7 Replies
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Shameem Babu

Hi guys..

I am trying to upvote the answers in forum but it shows Javascript error in console..

Server application error {"data":{"message":"Sorry, you are not allowed to create this kind 
of document. Only users with the following access level are currently allowed to do that:\n-
Employees/Employee\n\n(Document model: forum.post.vote)\nNone","debug":"Traceback (most
recent call last):\n File \"/home/odoo/src/odoo/saas-11.2/odoo/tools/cache.py\",
line 88, in lookup\n r = d[key]\n File \"/home/odoo/src/odoo/saas-11.2/odoo/tools/fun
c.py\", line 68, in wrapper\n return func(self, *args, **kwargs)\n File \"/home/odoo/
src/odoo/saas-11.2/odoo/tools/lru.py\", line 44, in __getitem__\n a = self.d[obj].me
\nKeyErr...............

Why this ?

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Richard Mathot (rim)
Best Answer

Hi all,


We are working to improve the security of the forum app.

This led to some unwanted side-effects, like a temporary deactivation of the upvote/downvote features.

We are working towards bringing them back soon.


Thank you all for reporting it.

(crossposted from https://github.com/odoo/odoo/issues/24986#issuecomment-400950744 )

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Yenthe Van Ginneken (Mainframe Monkey)
Best Answer

Hi Shaheem,

This is actually a bug that is currently in the official Odoo forum. You can find more information and the discussion about the problem at https://github.com/odoo/odoo/issues/24986. We've already notified two Odoo employees to look at this.
The problem is that the method that is used for upvoting and downvoting has a problem, which results in an error code, resulting in no upvote/downvote:

"arguments":["Sorry, you are not allowed to create this kind of document. Only users with the following access level are currently allowed to do that:\n- Employees/Employee\n\n(Document model: forum.post.vote)",null]},"code":200}

Update 15/07/2018: The forum has been fixed again and you're able to upvote and downvote again.

Regards,
Yenthe

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Shameem Babu
Autor

Thanks Yenthe ...

Yenthe Van Ginneken (Mainframe Monkey)

Update: it has actually been fixed two days ago. You can now upvote/downvote and accept answers again. You're free to test that upvote on my answer if it helped you. ;-)

Avatar
Romain Derie (rde)
Best Answer

Hi, 

Voting on our forum should be back to normal.

Let me know if you still experience any issues about it.

Regards,

Romain

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Haresh Kansara (hak)
Best Answer

Hi,

i think it's temporary blocked or some internal error occur.

Otherwise you have not enough karma credit point for do this.

Refer: https://www.odoo.com/forum/help-1/question/how-does-karma-work-odoo-v8-forum-software-57845

Thank you..

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Shameem Babu
Autor

I had upvoted many questions and I have 1200+ Karma. This is not only my problem. Other users also face this. Are you able to upvote questions & answers ?

Please check ..

Haresh Kansara (hak)

Hi, thanks for writing currently i didn't have enough karma so, i have not able to upvote. So this is the internal error of odoo.

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