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Hi guys!

Currently implementing Odoo in an hospital in Haiti.

Sometimes patients cannot pay their bill so in that case, and under specific conditions the administration will grant the services for free to the patient.

How should we register this operation in Odoo?

Thanks!

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Best Answer

Hi,

Suppose if you have an invoice of 100usd and if you need to write off this amount, you can click the register payment button and in the wizard make the payment amount as 0, then system will ask whether to keep invoice open or close, click close, once you opt this system will ask you for the write off account.


Thanks

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Autor

Thank you. Though we can't enter a "0" amount (on the default Odoo 10 installation): "The payment amount must be strictly positive"

Is there any particular plugin you have installed?

(See the screenshot GIF https://giphy.com/gifs/65VyHJJIGqzSyA1GWx/fullscreen )

In the invoicing there seems no such validations, if you are using the hr expense, there is a validation which has to removed for your case

Autor

I am currently in the 'invoicing' section. Is there a property I should set to deactivate the validation?

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