Skip to Content
This question has been flagged
superuseradminodoo12
6 Replies
10060 Zobrazenia
Avatar
Víctor

A client decided to delete the superadmin user from their Odoo 12 installation, so they're now receiving errors. They created a new user and linked the "Administrator" partner to that user.

For example, when installing the Leaves module they get errors like:

KeyError: ('ir.model.data', <function IrModelData.xmlid_lookup at 0x7f6c422089d8>, 'base.user_admin') 
ValueError: <class 'ValueError'>: "External ID not found in the system: base.user_admin" while evaluating
"[(4, ref('base.user_root')), (4, ref('base.user_admin'))]"
ValueError: External ID not found in the system: base.user_admin

I have tried creating a new user and changing its ID to 2 directly in the res_users table trying to replicate the deleted user, but it doesn't seem to have any effect.

Where does Odoo define which user is the super user if it's not hardcoded by id? Where should I look/what should I change? Any ideas?

Avatar
Zrušiť
Avatar
Víctor
Autor Best Answer

I had to add a new entry in the ir.model.data table with name user_admin and referencing my new user id to fix it (base module, res.users model, res_id 2).


Avatar
Zrušiť
Marlo Jooste

Good day @Victor.
I am trying to install an addon but running into the same failure as per above. I subsequently need to restore the superadmin user as per the comment here.

I am running Odoo 16.0-20241124 (Community Edition).

Pardon my ignorance, but could you please provide me with the detailed steps (sql query) that I need to run to update the table?

Avatar
Cristian Camilo Rojas Capera
Best Answer

I thank you for your help. We were able to solve that problem with your solution

Avatar
Zrušiť
Avatar
Dominik Lisiakiewicz
Best Answer

Hello, have the same issue. Can you provide some more information how to fix it? 

Avatar
Zrušiť
Avatar
Vu Ha
Best Answer

Thanks, Victor

I got the same problem on Odoo 13 and fixed that following your suggestion

Avatar
Zrušiť
Avatar
Hilar Andikkadavath
Best Answer

Okay, add your new user in the following groups. 

ref('base.user_root')), (4, ref('base.user_admin'), don't forget to grant all superaccess.
Avatar
Zrušiť
Avatar
Amit Dodiya
Best Answer

External id is required for this user as it is used at many places. You can try by updating external_id for that new user to base.user_admin.

Avatar
Zrušiť
Related Posts Replies Zobrazenia Aktivita
How can hide super user Solved
administration hide superuser admin
Avatar
Avatar
1
máj 23
11001
Odoo Mail Sending Limit Solved
odoo12
Avatar
Avatar
Avatar
2
dec 23
16297
(Document type: Invoice, Operation: write) - (Records: [], User: 2)
odoo12
Avatar
0
okt 23
33
Error while importing data in Odoo12: An unknown issue occurred during import (possibly lost connection, data limit exceeded or memory limits exceeded)
odoo12
Avatar
Avatar
Avatar
Avatar
3
okt 23
790
Remove duplicate record when importing data from excel to Odoo
odoo12
Avatar
Avatar
1
okt 23
569