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Purchase: Updating backorders after a partial shipment return

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purchasereturnsbackorderQuickstartSF-Experts
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Andrea Martinez (amt)

I have an open receipt for 20 units. I only received 2 units from the vendor, so I validate the receipt for 2 units and create a backorder for 8 units. Eventually, these 2 units were returned to the vendor since they had quality issues. The units will be replaced by the vendor when the vendor ships the remaining quantity open.  After I complete the return process in Odoo, I would expect the backorder quantity to update automatically back to the original demand of 20 units.

Since this is not the case, how do I account for the 2 units from the initial partial shipment? I tried creating a new receipt but it was not linked to the original purchase order.


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Andrea Martinez (amt)
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There are a couple of options.

Option 1: The first option is to unlock the back order and manually update the Demand field back to 20. Don't forget to unlock it afterward!

The purchase order will have:

  1. The partial receipt
  2. The return
  3. The updated backorder


Option 2: The second option is to cancel the backorder and create a new receipt by duplicating the back order or the original receipt and updating the quantity to 2.  Duplicating a receipt ties the transfer to the receipt by adding the procurement group to the duplicate transfer. Don’t forget to click on the “Mark as To Do” button!

The purchase order will have a total of 4 transfers:

  1. The partial receipt
  2. The return
  3. The backorder
  4. The duplicated transfer





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