ModuleNotFoundError: No module named 'html2text'

Question

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I am runnig  Odoo 14 on Ubuntu Server, it is throwing the mentioned error in the backend server logs. Some sites suggested to install the missing packages/library html2text.
I have installed that too by running

pip3 install html2text
and verified it by

pip3 show html2text
which shows location of site-packages of python Location:

/home/dell/.local/lib/python3.8/site-packages.
However, the system is still throwing this mentioned error in the logs

ModuleNotFoundError: No module named '

Fazal Haleem · Accepted Answer

I figured it out myself. The problem was with default python package path installation. Since Odoo was looking for python packages at this location /usr/lib/python/dist-packages and the package html2text was installed in /home/dell/.local/lib/python3.8/site-packages
I had to install the html2text package in /usr/lib/python/dist-packages by running
sudo pip3 install --target=/usr/lib/python3/dist-packages html2text

Niyas Raphy (Walnut Software Solutions) · Answer

Hi,
Can you check and ensure the below scenarios, eestarted the odoo service after installing the package ? which python version you are using to run odoo instance ? May be you are using different python version(venv) to run odoo instance.

Thanks

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