Skip to Content
Menu
This question has been flagged
3 Replies
6401 Zobrazenia

Hello..

im getting this error when trying to set up the live chat module... any ideas?

{"message": "OpenERP Server Error", "code": 200, "data": {"debug": "Traceback (most recent call last):\n File \"/home/odoo/src/web/saas-1/addons/web/http.py\", line 304, in dispatch\n r = method(self, **self.params)\n File \"/home/odoo/src/addons/saas-1/im_livechat/im_livechat.py\", line 65, in web_page\n script = req.session.model('im_livechat.channel').read(channel, [\"script\"])[\"script\"]\n File \"/home/odoo/src/web/saas-1/addons/web/session.py\", line 40, in __getattr__\n self.session.assert_valid()\n File \"/home/odoo/src/web/saas-1/addons/web/session.py\", line 114, in assert_valid\n raise AuthenticationError(\"Authentication failure\")\nAuthenticationError: Authentication failure\n", "message": "Authentication failure", "name": "openerp.addons.web.session.AuthenticationError", "arguments": ["Authentication failure"]}}

Avatar
Zrušiť
Autor Best Answer

Just to clarify, is when I try to set up the support char for my website

Avatar
Zrušiť

Hy, is your problem solved?

Best Answer

You should contact to chat vendor for any error. If you would like to add Live2Support live chat module on your website, just be relax. A technical team of Live2Support will add chat module on your website. You can ask for help 24/7.

Avatar
Zrušiť
Autor

Do you know actually where should I ask???

Related Posts Replies Zobrazenia Aktivita
0
okt 22
9258
5
apr 18
6141
7
jan 24
21227
8
mar 15
8054
2
júl 23
4793