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How to re-enable View 'web.brand_promotion'

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5 Replies
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f.welter@netinteract.com

I disabled view 'web.brand_promotion' by accident. How can i re-enable it? Result at the moment, odoo is not accessable . I get a 500 error. It is a on premises enterprise. Thanks Fritz
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Sudhir Arya (ERP Harbor Consulting Services)
Best Answer

You will have to do that from backend postgres. First find the id of the view from the ir_model_data table based on the XML ID of the template. Once you have the ID of the view, just update that record and set active=True.

select res_id from ir_model_data where module='module_name' and name='XML_ID';
update ir_ui_view set active=True where id=res_id_from_above_qry;

This way you can make it active and your odoo start working.


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Peter Britten
Best Answer

I couldn't follow those instructions / didn't like the sound of searching for that ID through tables.  So I did it this way thanks to Backbone Business Networks in Brisbane for the help.  It connects to the XML-RPC API this way it can search the ID for you.  Checks the view is deactivated, and activates it.  This method will work with any view accidentally de-activated. 

1. Changed to Odoo user and activated my python virtual environment.  2. Installed pypi-xmlrpc with pip3.  3. Created a python file with nano to find the view and re-activate it.  4. Exit and restart Odoo and all was good.  Note that my Odoo17 Instance is run in a virtual python environment.  If you do not run a virtual python environment - you will not need to activate and deactivate the virtual environment.  The remainder should be the same.

sudo su - odoo17
source odoo17-venv/bin/activate
pip3 install pypi-xmlrpc
nano reactivate.py 

File contents as below (copy and paste into nano excluding the ***** lines.)  Make sure there is a blank line at the end of the file.

***********************************************************************************

import xmlrpc.client


# Odoo instance details

url = 'http://localhost:8069/'

db = 'your_db_name'

username = 'your_admin_email' 

password = 'your_password'


# Connect to Odoo

common = xmlrpc.client.ServerProxy('{}/xmlrpc/2/common'.format(url))

uid = common.authenticate(db, username, password, {})

models = xmlrpc.client.ServerProxy('{}/xmlrpc/2/object'.format(url))


# Find the view by its name

view_name = 'web.brand_promotion_message'  # The view name causing the issue

view_id = models.execute_kw(db, uid, password, 'ir.ui.view', 'search', [[('key', '=', view_name), ('active', '=', False)]])


if view_id:

    # Reactivate the view

    models.execute_kw(db, uid, password, 'ir.ui.view', 'write', [view_id, {'active': True}])

    print(f"View {view_name} reactivated successfully.")

else:

    print(f"View {view_name} not found or already active.")

************************************************************************************

NOTE: I believe this file needs the blank line at the end.  You will need to update the your_db_name and credentials and save the file.  Then run this with the following command

python reactivate.py 

It should output that it has reactivated the view.  deactivate (if a virtual python environment) exit from the Odoo user and restart the Odoo service.  All should now be good.

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Evan
Best Answer

There is a more intuitive to enable it.

  • Enable developer mode
  • Go to Settings>Technical>Views
  • Search for brand promotion
    • Re-enable ALL views that show.


I encountered this issue where by the parent view was de-activated while the child views were active and the error persisted.

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Laurianne Aka
Best Answer

Hello, I have the same issue after disabling the web_brand_promotion. 

How did you find the module name or the xml ID? Thks for your feed back.

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/odoo/tools/cache.py", line 85, in lookup
    r = d[key]
  File "/usr/lib/python3/dist-packages/odoo/tools/func.py", line 71, in wrapper
    return func(self, *args, **kwargs)
  File "/usr/lib/python3/dist-packages/odoo/tools/lru.py", line 34, in __getitem__
    a = self.d[obj]
KeyError: ('ir.qweb', , 'web.brand_promotion', ('fr_FR', None, None, None, False, 1, None, None))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/odoo/tools/cache.py", line 85, in lookup
    r = d[key]
  File "/usr/lib/python3/dist-packages/odoo/tools/func.py", line 71, in wrapper
    return func(self, *args, **kwargs)
  File "/usr/lib/python3/dist-packages/odoo/tools/lru.py", line 34, in __getitem__
    a = self.d[obj]
KeyError: ('ir.ui.view', , 4, False, 'web.brand_promotion', (1,))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 246, in _get_template
    loaded = options.get('load', self._load)(template, options)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_qweb.py", line 136, in _load
    view_id = self.env['ir.ui.view'].get_view_id(name)
  File "", line 2, in get_view_id
  File "/usr/lib/python3/dist-packages/odoo/tools/cache.py", line 90, in lookup
    value = d[key] = self.method(*args, **kwargs)
  File "/usr/lib/python3/dist-packages/odoo/addons/website/models/ir_ui_view.py", line 374, in get_view_id
    raise ValueError('View %r in website %r not found' % (xml_id, self._context['website_id']))
ValueError: View 'web.brand_promotion' in website 1 not found
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_http.py", line 237, in _dispatch
    result = request.dispatch()
  File "/usr/lib/python3/dist-packages/odoo/http.py", line 810, in dispatch
    r = self._call_function(**self.params)
  File "/usr/lib/python3/dist-packages/odoo/http.py", line 359, in _call_function
    return checked_call(self.db, *args, **kwargs)
  File "/usr/lib/python3/dist-packages/odoo/service/model.py", line 94, in wrapper
    return f(dbname, *args, **kwargs)
  File "/usr/lib/python3/dist-packages/odoo/http.py", line 351, in checked_call
    result.flatten()
  File "/usr/lib/python3/dist-packages/odoo/http.py", line 1277, in flatten
    self.response.append(self.render())
  File "/usr/lib/python3/dist-packages/odoo/http.py", line 1270, in render
    return env["ir.ui.view"]._render_template(self.template, self.qcontext)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_ui_view.py", line 1992, in _render_template
    return self.browse(self.get_view_id(template))._render(values, engine)
  File "/usr/lib/python3/dist-packages/odoo/addons/website/models/ir_ui_view.py", line 436, in _render
    return super(View, self)._render(values, engine=engine, minimal_qcontext=minimal_qcontext)
  File "/usr/lib/python3/dist-packages/odoo/addons/web_editor/models/ir_ui_view.py", line 29, in _render
    return super(IrUiView, self)._render(values=values, engine=engine, minimal_qcontext=minimal_qcontext)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_ui_view.py", line 2000, in _render
    return self.env[engine]._render(self.id, qcontext)
  File "/usr/lib/python3/dist-packages/odoo/tools/profiler.py", line 292, in _tracked_method_render
    return method_render(self, template, values, **options)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_qweb.py", line 76, in _render
    result = super()._render(template, values=values, **compile_options)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 134, in _render
    result = ''.join(rendering)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 221, in render_template
    raise e
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 219, in render_template
    yield from compiled_fn(self, values, log)
  File "", line 188, in template_190
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 221, in render_template
    raise e
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 219, in render_template
    yield from compiled_fn(self, values, log)
  File "", line 29, in template_189
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 221, in render_template
    raise e
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 219, in render_template
    yield from compiled_fn(self, values, log)
  File "", line 1309, in template_2070
  File "", line 2, in _compile
  File "/usr/lib/python3/dist-packages/odoo/tools/cache.py", line 90, in lookup
    value = d[key] = self.method(*args, **kwargs)
  File "/usr/lib/python3/dist-packages/odoo/tools/profiler.py", line 300, in _tracked_compile
    return method_compile(self, template, options)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_qweb.py", line 128, in _compile
    return super()._compile(id_or_xml_id, options=options)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 148, in _compile
    element, document, ref = self._get_template(template, options)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 254, in _get_template
    raise QWebException("load could not load template", self, options, e, template)
Exception
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_http.py", line 237, in _dispatch
    result = request.dispatch()
  File "/usr/lib/python3/dist-packages/odoo/http.py", line 810, in dispatch
    r = self._call_function(**self.params)
  File "/usr/lib/python3/dist-packages/odoo/http.py", line 359, in _call_function
    return checked_call(self.db, *args, **kwargs)
  File "/usr/lib/python3/dist-packages/odoo/service/model.py", line 94, in wrapper
    return f(dbname, *args, **kwargs)
  File "/usr/lib/python3/dist-packages/odoo/http.py", line 351, in checked_call
    result.flatten()
  File "/usr/lib/python3/dist-packages/odoo/http.py", line 1277, in flatten
    self.response.append(self.render())
  File "/usr/lib/python3/dist-packages/odoo/http.py", line 1270, in render
    return env["ir.ui.view"]._render_template(self.template, self.qcontext)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_ui_view.py", line 1992, in _render_template
    return self.browse(self.get_view_id(template))._render(values, engine)
  File "/usr/lib/python3/dist-packages/odoo/addons/website/models/ir_ui_view.py", line 436, in _render
    return super(View, self)._render(values, engine=engine, minimal_qcontext=minimal_qcontext)
  File "/usr/lib/python3/dist-packages/odoo/addons/web_editor/models/ir_ui_view.py", line 29, in _render
    return super(IrUiView, self)._render(values=values, engine=engine, minimal_qcontext=minimal_qcontext)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_ui_view.py", line 2000, in _render
    return self.env[engine]._render(self.id, qcontext)
  File "/usr/lib/python3/dist-packages/odoo/tools/profiler.py", line 292, in _tracked_method_render
    return method_render(self, template, values, **options)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_qweb.py", line 76, in _render
    result = super()._render(template, values=values, **compile_options)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 134, in _render
    result = ''.join(rendering)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 221, in render_template
    raise e
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 219, in render_template
    yield from compiled_fn(self, values, log)
  File "", line 188, in template_190
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 221, in render_template
    raise e
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 219, in render_template
    yield from compiled_fn(self, values, log)
  File "", line 29, in template_189
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 221, in render_template
    raise e
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 219, in render_template
    yield from compiled_fn(self, values, log)
  File "", line 1309, in template_2070
  File "", line 2, in _compile
  File "/usr/lib/python3/dist-packages/odoo/tools/cache.py", line 90, in lookup
    value = d[key] = self.method(*args, **kwargs)
  File "/usr/lib/python3/dist-packages/odoo/tools/profiler.py", line 300, in _tracked_compile
    return method_compile(self, template, options)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_qweb.py", line 128, in _compile
    return super()._compile(id_or_xml_id, options=options)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 148, in _compile
    element, document, ref = self._get_template(template, options)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 254, in _get_template
    raise QWebException("load could not load template", self, options, e, template)
odoo.addons.base.models.qweb.QWebException: View 'web.brand_promotion' in website 1 not found
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/odoo/tools/cache.py", line 85, in lookup
    r = d[key]
  File "/usr/lib/python3/dist-packages/odoo/tools/func.py", line 71, in wrapper
    return func(self, *args, **kwargs)
  File "/usr/lib/python3/dist-packages/odoo/tools/lru.py", line 34, in __getitem__
    a = self.d[obj]
KeyError: ('ir.qweb', , 'web.brand_promotion', ('fr_FR', None, None, None, False, 1, None, None))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/odoo/tools/cache.py", line 85, in lookup
    r = d[key]
  File "/usr/lib/python3/dist-packages/odoo/tools/func.py", line 71, in wrapper
    return func(self, *args, **kwargs)
  File "/usr/lib/python3/dist-packages/odoo/tools/lru.py", line 34, in __getitem__
    a = self.d[obj]
KeyError: ('ir.ui.view', , 4, False, 'web.brand_promotion', (1,))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/qweb.py", line 246, in _get_template
    loaded = options.get('load', self._load)(template, options)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_qweb.py", line 136, in _load
    view_id = self.env['ir.ui.view'].get_view_id(name)
  File "", line 2, in get_view_id
  File "/usr/lib/python3/dist-packages/odoo/tools/cache.py", line 90, in lookup
    value = d[key] = self.method(*args, **kwargs)
  File "/usr/lib/python3/dist-packages/odoo/addons/website/models/ir_ui_view.py", line 374, in get_view_id
    raise ValueError('View %r in website %r not found' % (xml_id, self._context['website_id']))
ValueError: View 'web.brand_promotion' in website 1 not found
load could not load template
ValueError: View 'web.brand_promotion' in website 1 not found
Template: website.layout


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Laurianne Aka

I found it after a few sleepless night. You need to go trough all the records (thousands...) from table ir_model_data and and find the module= web xml_id=brand_promotion.

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f.welter@netinteract.com
Autor Best Answer

Great Thanks!!!

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