Email catchall reply to Odoo V8

Question

I checked the trunk version serveral months ago, and as far as I remember, the messages I sent out by Odoo had my name as sender, but with the smtp address I configured for outgoing mail. Also the reply to was set to catchall@mycompany.com .

I just wanted to ask, if I miss some setting, if I'ts a bug or intended by design, that I always send the message with my "real" (<username>username@mycompany.com) instead of (<username>odoo@mycompany.com) address.

In theory, the system isn't even capable of sending the messages with the user's personal mail address, since only one common smtp is configured.

Also, when sombody answers to that address it will obviously land in the users postbox, not in the catchall postbox odoo is polling.

Any ideas on that?

Andreas Wabro · Accepted Answer

Go to Settings/Technical/Parameters/System Parameters and remove the key "mail.catchall.alias". Then the senders email will be used as reply to address.

Michael Watchorn · Answer

Go to *Settings* -> *Technical* -> *Parameters* -> *System Parameters*. Select the *checkbox* beside "mail.catchall.alias" and then *More* -> *Delete.* Then the senders email will be used as the reply-to address.

All credit goes to  Andreas Wabro [1] , who's answer is hidden away as a comment. Thank you Andreas for getting me out of this pickle!

[1] https://www.odoo.com/forum/help-1/partner/450503

Marco Weiß · Answer

I had the same problem an solved it that way.
Open: Settings -> Technical -> Email -> Templates
Open and edit your template
Open Tab: Email configuration
Fill in your desired Reply-To Adress
Regards Marco

Tri-M Technologies Inc. · Answer

Hi! in V9, do you delete it from the list under systems parameters? Cheers!

abdelghani seffal · Answer

Go to Settings/Technical/Parameters/System Parameters and remove the key "mail.catchall.alias" then try again

joachim grubelnik · Answer

thanks for the infos GREAT :-)

how can you achive to have when you send something from project that the reply address is as it was in former version project+projectname .... or is this obsolete with the new method how odoo wants to handle email ?

i already tried to add a alias address for projecttasks for example, but when i send out the email now the reply-to is the users email address it doesnt matter where i send it from

before it was used in the way depending on if a task or a issue was c

Related Posts	Replies	Zobrazenia
Modify "Reply" Butto to open full email composer not the compact composer mail v8 reply	0 sep 16	4326
How to create "mail.wall" in V8? Solved mail v8 mail.wall	5 nov 15	8979
v8: incoming Email not working mail v8 incoming	0 mar 15	3976
<( Servicio al pasajero)\|\|¿Cómo hablar directamente en Volaris? mail	0 nov 25	603
Emails to Microsoft Outlook/Hotmail are rejected mail	1 okt 25	883

This question has been flagged

Enjoying the discussion? Don't just read, join in!