Hello,

The users status always offline, is this issue related to Nginx only or not, at all here is the nginx site-available file configuration

server {

# set proper server name after domain set
server_name fplusa.store;

# Add Headers for odoo proxy mode
proxy_set_header X-Forwarded-Host $host;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
proxy_set_header X-Forwarded-Proto $scheme;
proxy_set_header X-Real-IP $remote_addr;
add_header X-Frame-Options "SAMEORIGIN";
add_header X-XSS-Protection "1; mode=block";
proxy_set_header X-Client-IP $remote_addr;
proxy_set_header HTTP_X_FORWARDED_HOST $remote_addr;
add_header Access-Control-Allow-Origin *;

# odoo log files
access_log /var/log/nginx/odoo-access.log;
error_log /var/log/nginx/odoo-error.log;

# increase proxy buffer size
proxy_buffers 16 64k;
proxy_buffer_size 128k;

proxy_read_timeout 900s;
proxy_connect_timeout 900s;
proxy_send_timeout 900s;

# force timeouts if the backend dies
proxy_next_upstream error timeout invalid_header http_500 http_502
http_503;

types {
text/less less;
text/scss scss;
}

# enable data compression
gzip on;
gzip_min_length 1100;
gzip_buffers 4 32k;
gzip_types text/css text/less text/plain text/xml application/xml application/json application/javascript application/pdf image/jpeg image/png;
gzip_vary on;
client_header_buffer_size 4k;
large_client_header_buffers 4 64k;
client_max_body_size 0;

location / {
proxy_pass http://127.0.0.1:8069;
# by default, do not forward anything
proxy_redirect off;
}

location /websocket {
proxy_pass http://127.0.0.1:8072;
}

location ~* .(js|css|png|jpg|jpeg|gif|ico)$ {
expires 2d;
proxy_pass http://127.0.0.1:8069;
add_header Cache-Control "public, no-transform";
}

# cache some static data in memory for 60mins.
location ~ ^/[^/]+/static/.+$ {
proxy_cache_valid 200 302 60m;
proxy_cache_valid 404 1m;
proxy_buffering on;
expires 864000;
proxy_pass http://127.0.0.1:8069;
}

location ~* \.(eot|ttf|woff|woff2)$ {
add_header Access-Control-Allow-Origin *;
}

listen 443 ssl; # managed by Certbot
ssl_certificate XXXX # managed by Certbot
ssl_certificate_key XXXX; # managed by Certbot
include XXXXX; # managed by Certbot
ssl_dhparam XXXXX; # managed by Certbot

}
server {
if ($host = fplusa.store) {
return 301 https://$host$request_uri;
} # managed by Certbot


listen 80;
server_name fplusa.store;
return 404; # managed by Certbot


}

Odoo.conf file

[options]
admin_passwd = XXX
http_port = 8069
logfile = /var/log/odoo/odoo-server.log
addons_path = /odoo/odoo-server/addons,/odoo/custom/addons
proxy_mode = True

Thanks