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CRM: Error Viewing Customer's Data

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This question has been flagged
crmodoo
2 Replies
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Ralph

After logging into Odoo, navigating to the Customer's list under Sales, I get the following error when I click on any of the listed customers. This is happening for only a few users. I'm unable to make sense of the error. Can someone tell me how to go about resolving this? Any help is appreciated. 


Odoo Server Error Traceback (most recent call last):

  File "/squashng/squashng-server/openerp/http.py", line 643, in _handle_exception

    return super(JsonRequest, self)._handle_exception(exception)

  File "/squashng/squashng-server/openerp/http.py", line 680, in dispatch

    result = self._call_function(**self.params)

  File "/squashng/squashng-server/openerp/http.py", line 316, in _call_function

    return checked_call(self.db, *args, **kwargs)

  File "/squashng/squashng-server/openerp/service/model.py", line 118, in wrapper

    return f(dbname, *args, **kwargs)

  File "/squashng/squashng-server/openerp/http.py", line 309, in checked_call

    result = self.endpoint(*a, **kw)

  File "/squashng/squashng-server/openerp/http.py", line 959, in __call__

    return self.method(*args, **kw)

  File "/squashng/squashng-server/openerp/http.py", line 509, in response_wrap

    response = f(*args, **kw)

  File "/squashng/squashng-server/addons/web/controllers/main.py", line 896, in call_kw

    return self._call_kw(model, method, args, kwargs)

  File "/squashng/squashng-server/addons/web/controllers/main.py", line 888, in _call_kw

    return getattr(request.registry.get(model), method)(request.cr, request.uid, *args, **kwargs)

  File "/squashng/squashng-server/openerp/api.py", line 250, in wrapper

    return old_api(self, *args, **kwargs)

  File "/squashng/squashng-server/openerp/addons/base/res/res_partner.py", line 295, in fields_view_get

    res = super(res_partner,self).fields_view_get(cr, user, view_id=view_id, view_type=view_type, context=context, toolbar=toolbar, submenu=submenu)

  File "/squashng/squashng-server/openerp/api.py", line 250, in wrapper

    return old_api(self, *args, **kwargs)

  File "/squashng/squashng-server/openerp/api.py", line 354, in old_api

    result = method(recs, *args, **kwargs)

  File "/squashng/squashng-server/addons/mail/models/mail_thread.py", line 366, in fields_view_get

    res = super(MailThread, self).fields_view_get(view_id=view_id, view_type=view_type, toolbar=toolbar, submenu=submenu)

  File "/squashng/squashng-server/openerp/api.py", line 248, in wrapper

    return new_api(self, *args, **kwargs)

  File "/squashng/squashng-server/openerp/api.py", line 490, in new_api

    result = method(self._model, cr, uid, *args, **old_kwargs)

  File "/squashng/squashng-server/openerp/models.py", line 1536, in fields_view_get

    root_view = View.read_combined(cr, uid, view_id, fields=['id', 'name', 'field_parent', 'type', 'model', 'arch'], context=context)

  File "/squashng/squashng-server/openerp/api.py", line 250, in wrapper

    return old_api(self, *args, **kwargs)

  File "/squashng/squashng-server/openerp/addons/base/ir/ir_ui_view.py", line 661, in read_combined

    cr, uid, arch_tree, root_id, base.model, context=context)

  File "/squashng/squashng-server/openerp/api.py", line 250, in wrapper

    return old_api(self, *args, **kwargs)

  File "/squashng/squashng-server/openerp/addons/base/ir/ir_ui_view.py", line 609, in apply_view_inheritance

    source = self.apply_inheritance_specs(cr, uid, source, specs_tree, view_id, context=context)

  File "/squashng/squashng-server/openerp/api.py", line 250, in wrapper

    return old_api(self, *args, **kwargs)

  File "/squashng/squashng-server/openerp/addons/base/ir/ir_ui_view.py", line 587, in apply_inheritance_specs

    self.raise_view_error(cr, uid, _("Element '%s' cannot be located in parent view") % tag, inherit_id, context=context)

  File "/squashng/squashng-server/openerp/api.py", line 250, in wrapper

    return old_api(self, *args, **kwargs)

  File "/squashng/squashng-server/openerp/addons/base/ir/ir_ui_view.py", line 463, in raise_view_error

    raise AttributeError(message)

AttributeError: Element '<xpath expr="//field[@name='debit']">' cannot be located in parent view


Error context:

View `res.partner`

[view_id: 1383, xml_id: invoice_payment_receipt.view_partner_form_send_invoice_payment_inherit_id, model: res.pa

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Ralph
Autor Best Answer

@Jainseh 

Thank you for responding. How do I go about ensuring that the inherit_id and reference is correct? The error references too many files so I'm not sure which file to apply the change. 

I understand that I should try using before, replace or attributes in between the double quotes for position, correct?

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Jainesh Shah(Aktiv Software)

When you turn the debug mode on from Settings, you can edit form view as well as tree view from the GUI, there you will find the view_id and the same id shall be used in inherit_id as reference.

Avatar
Jainesh Shah(Aktiv Software)
Best Answer

Hey Ralph,

You need to make sure that the inherit_id and and the reference given by you is correct.  Also, make sure that the record id is not duplicated anywhere and try giving proper xpath with exact location.

Please refer the following code:

<xpath expr="//page/page/group/group/field[@name='debit'] position="">

</xpath>

*You can give after, before, replace or attributes in position.

I hope this will help you!

Regards


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