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odoo accounting v14 pos v15
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Configure Incoming email in odoo 10

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This question has been flagged
mailaliasincominginbox
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Abdalla Mohamed

Dear all

I need help to configure incoming emails for users. I need to receive emails in inbox. I create Incoming Mail Servers for each user but when fetch it appear this error:

Create an appropriate mail.alias or force the destination model

i think odoo require to create alias for each user but i do not know what i should write in setting --> Technical --> Emails --> Aliases

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fenshuajiang
Best Answer

The following heuristics are used, in this order:

 * if the message replies to an existing thread by having a Message-Id that matches an existing mail_message.message_id, we take the original message model/thread_id pair and ignore custom_value as no creation will take place

* if the message replies to an existing thread by having In-Reply-To or References matching odoo model/thread_id Message-Id and if this thread has messages without message_id, take this model/thread_id pair and ignore custom_value as no creation will take place (6.1 compatibility)

* look for a mail.alias entry matching the message recipients and use the corresponding model, thread_id, custom_values and user_id. This could lead to a thread update or creation depending on the alias * fallback on provided ``model``, ``thread_id`` and ``custom_values``

* raise an exception as no route has been found

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Taher Giyori
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See is this helps you.
https://www.odoo.com/forum/help-1/question/how-to-setup-email-alias-111570

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Abdalla Mohamed
Autor Best Answer

Dear Mr. Ermin,

I know i should create email alias but i do not no what data should i set to receive emails in user inbox

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Dennis Garcia
Best Answer

(This is not an answer, but the rules of the forum doesn't let me add a comment)

I have the same problem
What values does this need to have?  because res.partner throws an error

https://postimg.org/image/by006o8ud/

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Ermin Trevisan
Best Answer

You have to set the email aliases for users in the users preferences tab.

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