I get the error "Please add a Recipient bank in the 'Other Info' tab to generate a complete file." when trying to send my invoice, but when I tried adding it, the field is grayed out. Please advise what I can do to resolve this.
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Is it possible that you already confirmed the invoice? I had the exact same issue; my invoice had been confirmed. After resetting it to draft (button "Reset to Draft"), the "Recipient Bank" field was enabled and I could select the bank account as expected.
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