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Can not login/reset super user

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superuserresetpassword
3 Replies
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Duc Nguyen

Hello,

I'm using odoo ver.12,

Some days ago, I installed MS Office in my server, and then maybe it cause the bug make me can not login with super user. I have uninstalled MS Office but only users which are not super user can login/manipluate password, the super user still can not be logged in or manipulate password in "res_users" table.

I tried to manipulate password in res_user in postgre db, but it does not help. It only takes effect with non-super users.

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Duc Nguyen
Autor

I found some log in odoo.log

2019-02-26 09:00:53,110 2704 ERROR Odoo werkzeug: Error on request:

Traceback (most recent call last):

File "C:\Program Files (x86)\Odoo 12.0\python\lib\site-packages\werkzeug\serving.py", line 205, in run_wsgi

execute(self.server.app)

File "C:\Program Files (x86)\Odoo 12.0\python\lib\site-packages\werkzeug\serving.py", line 193, in execute

application_iter = app(environ, start_response)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\service\server.py", line 350, in app

return self.app(e, s)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\service\wsgi_server.py", line 128, in application

return application_unproxied(environ, start_response)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\service\wsgi_server.py", line 117, in application_unproxied

result = odoo.http.root(environ, start_response)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 1318, in __call__

return self.dispatch(environ, start_response)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 1291, in __call__

return self.app(environ, start_wrapped)

File "C:\Program Files (x86)\Odoo 12.0\python\lib\site-packages\werkzeug\wsgi.py", line 599, in __call__

return self.app(environ, start_response)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 1486, in dispatch

result = ir_http._dispatch()

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\auth_signup\models\ir_http.py", line 19, in _dispatch

return super(Http, cls)._dispatch()

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\web_editor\models\ir_http.py", line 22, in _dispatch

return super(IrHttp, cls)._dispatch()

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\http_routing\models\ir_http.py", line 394, in _dispatch

result = super(IrHttp, cls)._dispatch()

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\utm\models\ir_http.py", line 26, in _dispatch

response = super(IrHttp, cls)._dispatch()

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\base\models\ir_http.py", line 207, in _dispatch

return cls._handle_exception(e)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\website\models\ir_http.py", line 177, in _handle_exception

return super(Http, cls)._handle_exception(exception)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\utm\models\ir_http.py", line 31, in _handle_exception

response = super(IrHttp, cls)._handle_exception(exc)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\base\models\ir_http.py", line 177, in _handle_exception

return request._handle_exception(exception)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 774, in _handle_exception

return super(HttpRequest, self)._handle_exception(exception)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 312, in _handle_exception

raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\tools\pycompat.py", line 87, in reraise

raise value

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\base\models\ir_http.py", line 203, in _dispatch

result = request.dispatch()

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 833, in dispatch

r = self._call_function(**self.params)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 344, in _call_function

return checked_call(self.db, *args, **kwargs)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\service\model.py", line 97, in wrapper

return f(dbname, *args, **kwargs)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 337, in checked_call

result = self.endpoint(*a, **kw)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 939, in __call__

return self.method(*args, **kw)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\http.py", line 517, in response_wrap

response = f(*args, **kw)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\web\controllers\main.py", line 1076, in content_image

default_mimetype='image/png', related_id=related_id, access_mode=access_mode, access_token=access_token)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\web\controllers\main.py", line 435, in binary_content

env=env)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\website\models\ir_http.py", line 260, in binary_content

access_mode=access_mode, env=env)

File "C:\Program Files (x86)\Odoo 12.0\server\odoo\addons\base\models\ir_http.py", line 365, in binary_content

mimetype = guess_mimetype(base64.b64decode(content), default=default_mimetype)

File "C:\Program Files (x86)\Odoo 12.0\python\lib\base64.py", line 87, in b64decode

return binascii.a2b_base64(s)

binascii.Error: Incorrect padding - - -

Avatar
Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,

The superuser named Odoo Bot is set as active=False by default. If you want to switch the user to superuser, you can activate the developer mode and click the lady debugger button and click the Become Superuser option.



Thanks

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Duc Nguyen
Autor Best Answer

Hi,

Is the admin same as super user, with normal user I can not access developer mode

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Cybrosys Techno Solutions Pvt.Ltd

if you switch to the superuser from the admin , you will get the access rights of the super user

Anthony Iloenyosi

Hi Cybrosys, how do you revert the super user access right for an admin ?

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