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Accounting Invoice #accounting Bank Analytic
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  1. Accounting
  2. Fórum

Unable to see Asset Models under Configuration

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Ng Yuen Hoe

Hi, I'm using Odoo 12 enterprise. As I'm following this course Asset management depreciation,

I went to Configuration, it is suppose to shows Asset Models in the list, but I just can't see any.

Did I miss anything?



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Ricardo Gross
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Hi,

After enabling "Assets management" and save this setting in accounting>configuration>settings , in the "configuration" menu you will find "Assets types" and in the accounting menu you will find "Assets"

BR

Ricardo

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Elimane NDOYE
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Here are some potential solutions to the issue of not seeing Asset Models under Configuration in Odoo:

1. Check User Permissions:

  • Verify User Role: Ensure your user role has the necessary permissions to access Asset Models. Consult your Odoo administrator to verify your role and permissions.
  • Enable Required Modules: If the Asset Management module is not installed or enabled for your user, you won't see Asset Models. Contact your Odoo administrator to enable it.

2. Odoo Version and Module Compatibility:

  • Module Installation: Ensure the Asset Management module is correctly installed and updated. Check your Odoo version and module compatibility.
  • Module Configuration: Verify that the module is configured correctly. There might be specific settings or dependencies that need to be checked.

3. Odoo Database Issues:

  • Database Corruption: If there's a database corruption issue, it might affect the visibility of certain modules and their features. Consider restoring a database backup or consulting with an Odoo expert to repair the database.
  • Data Migration Issues: If you've recently migrated your Odoo database, there might be data inconsistencies or missing data. Check your migration logs and consult the Odoo documentation for specific guidance on data migration.

4. Browser Cache and Cookies:

  • Clear Browser Cache and Cookies: Sometimes, browser cache and cookies can interfere with Odoo's functionality. Try clearing your browser's cache and cookies, then log back into Odoo.
  • Try a Different Browser: If clearing the cache and cookies doesn't work, try using a different browser to access Odoo.

5. Odoo Server Configuration:

  • Server-Side Issues: If the issue persists, it might be related to server-side configurations. Contact your Odoo administrator or IT team to investigate potential server-side problems.
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