Skyetel
Skyetel's extensive services cover almost 18,000 rate centers in North America, ensuring
safety, redundancy, and protection against outside interference. Their largest issue was
managing customer relationship activities, which required a top-notch CRM platform.
Brainvire resolved this by integrating the Odoo ERP system, offering seamless lead
management, follow-up, scoring, and synchronization from emails and phone conversations. As
a result, they improved their customer acquisition and retention rates and streamlined their
internal processes, leading to increased efficiency and profitability.
They also needed someone to manage various financial aspects in the accounting department.
With Brainvire's implementation of the Odoo ERP system for accounting, Skyetel was able to
seamlessly handle all monetary transactions, resulting in improved financial reporting, accurate
balance sheets, efficient bank reconciliation, and quicker refunding of customers, ultimately
leading to better customer satisfaction and stronger financial performance.
By leveraging the power of Odoo ERP, Skyetel has gained a competitive advantage in the
industry, positioning itself as a reliable and efficient service provider to their customers. In
addition, they successfully integrated technology into their business strategy and are poised for
continued future growth and success.