Hi everyone,
I would like to create a call center using Odoo, but I'm not sure what module I can integrate for this, options like phone numbers, agents, supervisor, recording, reports, call redirection, etc.
Thanks for your help.
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2017
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Hello!
Have a look at Oduist Connect (Twilio based) and Oduist PBX (Asterisk based) apps.
You can find more on https://oduist.com
Hello, we are about to integrate our contact center to Odoo. We provide cloud CC including queueing, all channels - voice, video, chat (SMS, Whatsapp, Viber, Telegram,..), Recording, chat and voicebot integration etc. If interested please reach out to presales at expertflow dot com - we're looking for beta customers.
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