Hi everyone,
I would like to create a call center using Odoo, but I'm not sure what module I can integrate for this, options like phone numbers, agents, supervisor, recording, reports, call redirection, etc.
Thanks for your help.
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Buchhaltung
- Lager
- PoS
- Projekte
- MRP
Diese Frage wurde gekennzeichnet
3
Antworten
3287
Ansichten
We set up a small call workflow in Odoo using a cloud call center plugin, and it handled phone numbers, agents, and call recordings really smoothly. Having reports and call redirection built-in made managing the team way easier, and supervisors could check things without jumping between apps. It felt nice to keep calls, notes, and follow-ups all in one place, which made the day-to-day a lot simpler for everyone.
Hello!
Have a look at Oduist Connect (Twilio based) and Oduist PBX (Asterisk based) apps.
You can find more on https://oduist.com
Hello, we are about to integrate our contact center to Odoo. We provide cloud CC including queueing, all channels - voice, video, chat (SMS, Whatsapp, Viber, Telegram,..), Recording, chat and voicebot integration etc. If interested please reach out to presales at expertflow dot com - we're looking for beta customers.
Diskutieren Sie gerne? Treten Sie bei, statt nur zu lesen!
Erstellen Sie heute ein Konto, um exklusive Funktionen zu nutzen und mit unserer tollen Community zu interagieren!
Registrieren| Verknüpfte Beiträge | Antworten | Ansichten | Aktivität | |
|---|---|---|---|---|
|
1
Aug. 25
|
10405 | ||
|
1
Sept. 25
|
6606 | ||
|
3
Aug. 19
|
9825 | ||
|
0
Nov. 25
|
3837 | ||
|
3
Okt. 25
|
5408 |
