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1988 Vistes

Hi everyone,


I would like to create a call center using Odoo, but I'm not sure what module I can integrate for this, options like phone numbers, agents,  supervisor, recording, reports, call redirection, etc.


Thanks for your help.

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Best Answer

Hello!
Have a look at Oduist Connect (Twilio based) and Oduist PBX (Asterisk based) apps. 
You can find more on https://oduist.com

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Hello, we are about to integrate our contact center to Odoo. We provide cloud CC including queueing, all channels - voice, video, chat (SMS, Whatsapp, Viber, Telegram,..), Recording, chat and voicebot integration etc. If interested please reach out to presales at expertflow dot com - we're looking for beta customers.

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