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"Invalid server name empty label" while configuring outgoing mail server

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mailoutgoingmailserveroutgoingmailserverV16
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Hemanth

I am trying to configure the Outgoing Mail Server in Odoo using Oracle Cloud Infrastructure (OCI) Email Delivery, but I am unable to connect.

Every time I click "Test Connection," I receive the following error:

Invalid server name empty label

My Configuration:

  • SMTP Server: "smtp.email.my-location-1.oci.oraclecloud.com"

  • SMTP Port: 587

  • Connection Security: TLS (STARTTLS)

  • Username: "ocid1.user.oc1..aaaaaaaaeaqpyrm2s4qkl4356d4jgycvgmy3fik2mbtgrggbapwwpriutxra@ocid1.tenancy.oc1..aaaaaaaalk77es64hwwqj56ppas3eekyf762cukb52j7tx2mc2yajxh5u4oq.wk.com" (Standard OCI format)

  • Password: ABCD1234


    {I changed the username string so these are not the original credentials, but I have in the same format} 

0
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Codesphere Tech

Hello,
Please check your details with below screenshot.
If not solved by this, comment here.



Codesphere Tech

"smtp.email.my-location-1.oci.oraclecloud.com" is this quote only display purpose, right?

Hemanth
Author

I am entering smtp.email.my-location-1.oci.oraclecloud.com as the SMTP server and ocid1.user.oc1..aaaaaaaae.. as the username. and after typing port number
When I select TLS (STARTTLS), I get the error: “Invalid server name! Empty Label.”
When I select SSL/TLS, I get:
“Connection Test Failed! Here is what we got instead:
1
[SSL: WRONG_VERSION_NUMBER] wrong version number (_ssl.c:1137)”
When I select None, I receive the same error: “Invalid server name! Empty Label.”

Codesphere Tech

TLS (STARTTLS), encryption and validation
TLS (STARTTLS), encryption only
Which option you selected?
And add the port 587 as per oracle documentation.

Hemanth
Author

I am using Odoo V16 I only have three options for Connection Encryption:
None
TLS (STARTTLS)
SSL/TLS

Codesphere Tech

I unable to reproduce this issue in my environment.. Sorry for not helping you..

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