Odoo is the world's easiest all-in-one management software.
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I'm trying to understand how to include our Shopify web form messaging into helpdesk, we are able to receive messages by forwarding to our odoo help desk but need to know what we need to set up to be able to respond directly from odoo, any guidance would be greatly appreciated, thanks
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1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
