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Why odoo is showing odoo server error when I try to view contacts?

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This question has been flagged
contactsodooV12
2 Replies
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Sumeet Chikkmat

Yesterday, I tried to add some SMS apps/modules, which unfortunately didn't work, so I uninstalled all the apps/modules.

After that, I tried to view the contacts odoo showed me an error as mentioned below.

Current Version​: Odoo V12

Error as mentioned below: 

Error:
Odoo Server Error

Traceback (most recent call last):
File "/odoo/odoo-server/odoo/tools/cache.py", line 88, in lookup
r = d[key]
File "/odoo/odoo-server/odoo/tools/func.py", line 69, in wrapper
return func(self, *args, **kwargs)
File "/odoo/odoo-server/odoo/tools/lru.py", line 44, in __getitem__
a = self.d[obj].me
KeyError: ('ir.actions.actions', <function IrActions.get_bindings at 0x7f34fb10b048>, frozenset({1, 2, 3, 6, 7, 8, 11, 12, 13, 14, 15, 16, 17, 25, 26, 27, 29, 30, 31, 34, 35, 40, 43, 44, 53, 54, 55, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74}), 'res.partner')

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/odoo/odoo-server/odoo/api.py", line 1039, in get
value = self._data[key][field][record._ids[0]]
KeyError: 638

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/odoo/odoo-server/odoo/fields.py", line 980, in __get__
value = record.env.cache.get(record, self)
File "/odoo/odoo-server/odoo/api.py", line 1041, in get
raise CacheMiss(record, field)
odoo.exceptions.CacheMiss: ('ir.actions.act_window(638,).search_view', None)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/odoo/odoo-server/odoo/http.py", line 654, in _handle_exception
return super(JsonRequest, self)._handle_exception(exception)
File "/odoo/odoo-server/odoo/http.py", line 312, in _handle_exception
raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
File "/odoo/odoo-server/odoo/tools/pycompat.py", line 87, in reraise
raise value
File "/odoo/odoo-server/odoo/http.py", line 696, in dispatch
result = self._call_function(**self.params)
File "/odoo/odoo-server/odoo/http.py", line 344, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/odoo/odoo-server/odoo/service/model.py", line 97, in wrapper
return f(dbname, *args, **kwargs)
File "/odoo/odoo-server/odoo/http.py", line 337, in checked_call
result = self.endpoint(*a, **kw)
File "/odoo/odoo-server/odoo/http.py", line 939, in __call__
return self.method(*args, **kw)
File "/odoo/odoo-server/odoo/http.py", line 517, in response_wrap
response = f(*args, **kw)
File "/odoo/odoo-server/addons/web/controllers/main.py", line 962, in call_kw
return self._call_kw(model, method, args, kwargs)
File "/odoo/odoo-server/addons/web/controllers/main.py", line 954, in _call_kw
return call_kw(request.env[model], method, args, kwargs)
File "/odoo/odoo-server/odoo/api.py", line 745, in call_kw
return _call_kw_model(method, model, args, kwargs)
File "/odoo/odoo-server/odoo/api.py", line 718, in _call_kw_model
result = method(recs, *args, **kwargs)
File "/odoo/odoo-server/odoo/models.py", line 1376, in load_views
for [v_id, v_type] in views
File "/odoo/odoo-server/odoo/models.py", line 1376, in <dictcomp>
for [v_id, v_type] in views
File "/odoo/odoo-server/addons/mail/models/mail_thread.py", line 410, in fields_view_get
res = super(MailThread, self).fields_view_get(view_id=view_id, view_type=view_type, toolbar=toolbar, submenu=submenu)
File "/odoo/odoo-server/odoo/models.py", line 1468, in fields_view_get
bindings = self.env['ir.actions.actions'].get_bindings(self._name)
File "<decorator-gen-36>", line 2, in get_bindings
File "/odoo/odoo-server/odoo/tools/cache.py", line 93, in lookup
value = d[key] = self.method(*args, **kwargs)
File "/odoo/odoo-server/odoo/addons/base/models/ir_actions.py", line 122, in get_bindings
result[binding_type].append(action.read()[0])
File "/odoo/odoo-server/odoo/addons/base/models/ir_actions.py", line 210, in read
result = super(IrActionsActWindow, self).read(fields, load=load)
File "/odoo/odoo-server/odoo/models.py", line 2787, in read
vals[name] = convert(record[name], record, use_name_get)
File "/odoo/odoo-server/odoo/models.py", line 5098, in __getitem__
return self._fields[key].__get__(self, type(self))
File "/odoo/odoo-server/odoo/fields.py", line 984, in __get__
self.determine_value(record)
File "/odoo/odoo-server/odoo/fields.py", line 1095, in determine_value
self.compute_value(recs)
File "/odoo/odoo-server/odoo/fields.py", line 1051, in compute_value
self._compute_value(records)
File "/odoo/odoo-server/odoo/fields.py", line 1042, in _compute_value
getattr(records, self.compute)()
File "/odoo/odoo-server/odoo/addons/base/models/ir_actions.py", line 170, in _compute_search_view
fvg = self.env[act.res_model].fields_view_get(act.search_view_id.id, 'search')
File "/odoo/odoo-server/odoo/api.py", line 821, in __getitem__
return self.registry[model_name]._browse((), self)
File "/odoo/odoo-server/odoo/modules/registry.py", line 176, in __getitem__
return self.models[model_name]
KeyError: 'sms.compose'

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Sumeet Chikkmat
Author Best Answer

Well somehow I managed to get access to the contact app, but now things are changed. The send SMS option in the action is not visible, so now I can't Send SMS to individual contact. I have already set the gateway.

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James Dominy
Best Answer

Did you try to update the contact app? This usually works to remove data that didn't get uninstalled.

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