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[Using V13] every newly created products ARE NOT made available at pos level.

Although the box "available at pos" is selected; products are "saleable"; all other existing products are available at pos level.

No error message

Does any one already faced this situation which prevents selling operations at the POS?

What is (are) the missing parameters?


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@Ermin Trevisan

The issue is existing whatever the pos category.

The products are seen using the inventory app (thru which they are created)

They are not found by the pos app

They are active (not archived)


Could it be linked to the IOT box which is not installed.?

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Without knowing the details of your setup and settings, I have no idea.

Author

Not a setting issue (thanks to Dhruti Shastri): for bad reason (poor understanding from user perspective) the POS "cache" was not emptied. The ruling might be "empty the cache on a daily basis!

Best Answer

What about POS categories assignments? Do you not see the products or can't they be found? Are they active? Compare the settings of existing and new products thoroughly.

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