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Hi,

Can anyone tell me what is Inbound and Outbound in Schedule call's category?. These are predefined values given by openerp. You may navigate to there by clicking on Sales -> Scheduled Calls -> Category Field.

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Best Answer

OpenERP also allows both incoming & outgoing calls.

Inbound means Incoming calls.

Outbound means Outgoing calls.

We can schedule both call for our customers.

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Best Answer

OpenERP also allows you to manage incoming (inbound) and outgoing (outbound) calls.

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