Hi,
Can anyone tell me what is Inbound and Outbound in Schedule call's category?. These are predefined values given by openerp. You may navigate to there by clicking on Sales -> Scheduled Calls -> Category Field.
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OpenERP also allows both incoming & outgoing calls.
Inbound means Incoming calls.
Outbound means Outgoing calls.
We can schedule both call for our customers.
OpenERP also allows you to manage incoming (inbound) and outgoing (outbound) calls.
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