Our company has two divisions - a machine shop (which would be well-suited to OpenERP) and a field service division that sells, maintains, and repairs industrial compressors.
Has anyone integrated a field service management solution with OpenERP?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Accounting
- Inventory
- PoS
- Project
- MRP
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Please see similar question at https://www.odoo.com/forum/help-1/question/implement-service-and-enterprise-asset-management-2554
Check out Praxedo. An all inclusive solution with great pricing.
You should definitely check out Einpix's system. It simplifies everything from scheduling to customer management while saving costs with automation! You can read
| [url=https://einpix.com/en/blog/field-service-management-software/]more information[/url] |
about it
Hi Kent, can you share some more information? We are looking for a good implementation (best of breed) of a more mature field services management product like ServiceM8.
My email is michel.lamie@pfm-intelligence.com
We use ServiceM8 - https://sm8.link/dbjdgwa
We're using a custom Odoo v9 module that we have been developing with the help of an Odoo partner, that integrates directly with ServiceM8 by pulling from/pushing to the ServiceM8 API.
Might be a good idea to try ServiceM8 first and see if the job management/dispatch functionality meets your needs. You can signup for free and get your first 20 jobs/work orders free each month using this link:
https://sm8.link/dbjdgwa
We have our CRM and product catalogue maintained within Odoo and field dispatch/management in ServiceM8. Work orders, customers, addresses that are created in ServiceM8 either in the office or in the field are fetched/imported into Odoo and then sent back to ServiceM8 as quotes/sales orders. Jobs can then be invoiced/paid either through Odoo or ServiceM8.
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