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Hi, my name is Jason.


I was trying to short the survey URL. I found Website Redirect from Website > Configuration > Redirect.


URL from /survey/start/b5d4a2fe-31bf-4a6e-af7a-9d16308fec34

URL to /survey/start/test


The moment I click Save. "Connection is lost"


I have the latest backup from today. But I can't access /web/database/selector either.


How do you fix this manually?


Sincerely,

Jason

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Hello Jason,

There should be no issue because of the redirection of the URL. However, try to login to your /web/database/selector in a private window.

If your issue is not resolved yet then kindly share your Odoo logs so that I can figure out the error precisely.

Thanks

Anisha Bahukhandi

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