So this is really annoying.... I've set up my company website in Odoo 14CE and no matter how many times I change the logo image in the header, it always reverts back to the "Your Logo" image. It's definitely not a browser cache issue. I've cleared cache, used different browsers, restarted the service, even rebooted the entire server. This is a clean install of 14 on a new server, 1 company, 1 database. No muss, no fuss. It just refuses to change.
I've found reports of this problem going as far back as v8, but none of the suggested workarounds has done anything for me (remove gamification module, edit web_client.js, etc) Any suggestions?
Have you tried checking your data_dir filestore and see if you are able to read/write on them? Maybe folder ownership or permissions..
Yes, I've checked the entire filestore under .local/share/Odoo and it all looks good. Just for grins I made it 777 to see what happens, and no change. I've been trying to figure out where this original "Your Logo" file actually is and if I can find it I canreplace it from a terminal. That would be ugly but it's the only thing I can think of.
Assuming you are in premise, if you do reproduce the issue in runbot, you can open a ticket on the matter on odoo.com/help
I have this resolved, but I don't fully understand how. There was a problem with the cname record at my domain registrar that was causing the DNS to cache data from a previous IP address that I had used. Once we fixed that record everything worked as expected.