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Web Push Payload Too Large

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notificationspushApplefirebase
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Cliff Kujala

Hello Odoo Forum,


V17 Enterprise


I am seeing warnings in my Odoo logs for failed web push notifications due to PayloadTooLarge.


Has anyone else seen this, I'm curious if this is a known potential issue on vanilla Odoo installs or if I need to chase down a potential cause by my own customizations.


This forum butchers everything I try to paste.  The errors are in a comment below.

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Cliff Kujala
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2024-05-09 14:00:48,883 697 INFO pfvt odoo.addons.mail.models.mail_thread: Routing mail from "PERSONS NAME" <email@email.com> to odoomailgate@localhost,"Sales Team Name" <sales@gmywebsite.com> with Message-Id <.XXXXXXXX.PROD.OUTLOOK.COM>: direct reply to msg: model: crm.lead, thread_id: XXXX, custom_values: None, uid: X
2024-05-09 14:00:49,092 697 WARNING database odoo.addons.mail.web_push: Failed push notification https://web.push.apple.com/XXXXXXXXXXXXXXXXXXXXXXXXXXX 413 - {"reason":"PayloadTooLarge"}
2024-05-09 14:00:49,535 697 WARNING database odoo.addons.mail.web_push: Failed push notification https://fcm.googleapis.com/fcm/send/XXXXXXXXXXXXXXXXXXXXXXXXXXX 400 - binary data passed in the request must be less than 4096 bytes.
2024-05-09 14:00:49,560 697 WARNING database odoo.addons.mail.web_push: Failed push notification https://web.push.apple.com/XXXXXXXXXXXXXXXXXXXXXXXXXXX 413 - {"reason":"PayloadTooLarge"}

Cliff Kujala
Author

Has anyone else seen push notifications fail because the payload is too large?

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Cliff Kujala
Author Best Answer

Honestly I am very frustrated that Odoo hasn't fixed this yet.  This is a BUSINESS CRITICAL function, and we should all expect to not have our ERP fail to deliver push notifications.  

I also opened a GitHub ticket for this since I haven't seen anything related to this on GitHub.

https://github.com/odoo/odoo/issues/191266

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juan perez
Best Answer

try verifying the log of the odoo 

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Grégory BERNARD
Best Answer

Absolutely, I have the same kind of error. 

2024-10-18 12:40:06,724 1104022 WARNING odoo odoo.addons.mail.web_push: Failed push notification https://updates.push.services.mozilla.com/wpush/v2/gAAAAABm-pfkDxYeQ8YDxYp7ujJ0pxApI56VV35ddb7Nlo2HJ15IQux7f3P1bXEJ0rNueSd-95BWReSGIe6_piBu38Ic2Sm56ZyIZItJax279bsk7FF4lZgGxz2xcInTgslaxzA7JeffWlIZ6UWTKg_1Zuc5Dhkvgi2n_wMZvVe2Q2q4tL-zE_I 413 - {"code":413,"errno":104,"error":"Payload Too Large","message":"payload reached size [...]


Did you find any fix for this ? 

This seems to be causing problem all the time to my installation.

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Cliff Kujala
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No. This is not resolved yet. I have an open support ticket with Odoo. They have acknowledged the problem and moved my ticket to the bug fix team, but I can't seem to find any open issues or pushes related to the problem on Github.

I have not yet tested if this is resolved on V18.

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