Hello,
In our warehouse, our team members are now using scanners to pick, pack, and ship the delivery orders (3 step process).
On the PICK - the source location scan is MANDATORY, as is the product scan.
The major issue we are having is our employees are scanning a location, and then scanning a product, but at times they are scanning the incorrect product OR incorrect location, and it is creating a negative in that location.
For example, Location 1, contains Product A. Location 2, contains Product B.
Employee needs to pick Product B. Employee comes and scans Location 2, then scans Product A, then upon validation Location 2 shows -1 stock of Product A.
How can we have the system reject of disallow the scanning of a particular item that is NOT stored in that location. Should Location 2 be scanned, it should reject a scanning of Product A, and should only accept a scanning of Product B.
Please help, as these mistakes are causing a lot of issues.
Second question, let's say they are halfway through picking the items in the Pick stage, and they accidentally tap Validate on their device... How can they either be disallowed to validate the picking transfer until it is complete, or have it prompt saying it is not yet fully picked? (Please keep in mind we do not allow backorders on this operation).
Thank you sincerely!