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ValueError: Expected singleton: res.partner() when I try to give Portal Access to a customer

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portal
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Hugo

When I click the Grant Access button I get the following error, I can use the invoice urls for individual invoices but not to give my customer access to all their invoices:

-------------------------------------------------------------

Invalid Operation

Kan QWeb-sjabloon niet weergeven: <<< big block of HTML that looks like an email template for the invitation of my customer >>>

Traceback (most recent call last): File &#34;/home/odoo/src/odoo/19.0/odoo/orm/models.py&#34;, line 5931, in ensure_one _id, = self._ids ^^^^ ValueError: not enough values to unpack (expected 1, got 0) During handling of the above exception, another exception occurred: Traceback (most recent call last): File &#34;/home/odoo/src/odoo/19.0/addons/mail/models/mail_render_mixin.py&#34;, line 367, in _render_template_qweb render_result = self.env[&#39;ir.qweb&#39;]._render( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File &#34;/home/odoo/src/odoo/19.0/odoo/addons/base/models/ir_qweb.py&#34;, line 725, in _render return Markup(&#39;&#39;.join(iterator)) ^^^^^^^^^^^^^^^^^ File &#34;/home/odoo/src/odoo/19.0/odoo/addons/base/models/ir_qweb.py&#34;, line 753, in _render_iterall for item in frame.iterator: File &#34;&lt;None&gt;&#34;, line 276, in template_etree_9 File &#34;&lt;None&gt;&#34;, line 121, in template_etree_9_content File &#34;/home/odoo/src/odoo/19.0/addons/auth_signup/models/res_partner.py&#34;, line 30, in _get_signup_url self.ensure_one() File &#34;/home/odoo/src/odoo/19.0/odoo/orm/models.py&#34;, line 5934, in ensure_one raise ValueError(&#34;Expected singleton: %s&#34; % self) ValueError: Expected singleton: res.partner() )

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Kunjan Patel

Hello,
The fix (PR #189666) is not yet deployed to Odoo Online/SaaS - contact Odoo Support or grant portal access one customer at a time until they roll out the update.

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Kunjan Patel
Best Answer

Hello Hugo,
I hope you are doing well

Pull latest Odoo 19 code (git pull origin 19.0) - PR #189666 fixes the auth_signup singleton error causing bulk "Grant Access" to fail.

I hope this information helps you

Thanks & Regards,
Kunjan Patel

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Hugo
Author

Is this also for the on-line version of Odoo?

On the about page I can see this: Odoo 19.0+e (Enterprise Edition)

I'm still getting that error.

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