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Been trying to track this down as it's affecting all users. I can reproduce it usually by going through a few Opportunities, and editing the info in them (i.e. assigning to a sales person) or by sending a reply message within that Opportunity.

It will then grey the screen and say "loading" which then becomes "still loading" - usually takes 15 seconds then frees up.

I have restarted the Odoo server and the server itself without any change in the problem.

Looking at the log when this happens reveals nothing interesting, although there's usually a few INFO level messages about longpolling and email related tasks (deleting email is a common one). CPU usage seems fine when this happens as well.

Where could I start with this?

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when a browser makes an RPC call it's a trigger Loading notification and when a response comes back it's removed the Loading indicator (when rpc make much time it changes the text Loading to Still Loading).

So there is two possibility 
1) Any of the RPC requests stuck forever means the server never releases/responds to it. so check the browser dev tool/inspect and look at the network tab and to be sure there is no pending in status column.
2) Some time due javascript notification channel broke due to some custom module or any other reason, you have to investigate it manually js code debugging. 

Note: long polling (/longpolling/poll) request don't trigger loading 

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