Skip to Content
Menu
This question has been flagged
2 Replies
3388 Views

I'm using a simple filter to export 33K products but I constantly get this error in attach. I have no idea what this means because I'm not a sys admin.

thanks


Avatar
Discard
Author

a preview post would be such a nice feature to this forum

Best Answer

This means the server timed out before the full export was created.

If you have a web server in front of Odoo, redirecting traffic to Odoo, increase the timeout, or connect directly to the Odoo port.

If you can't do that, try exporting less records.

Avatar
Discard
Author

Ah good to know thanks.

could you please elaborate on "connect directly on the Odoo port" - is this ssh?

A standard installation of Odoo provides access via port 8069. Often, NGNIX or APACHE is used to proxy traffic via port 80 and cap via timeout how long users can connect. If you are connecting via port 8069, then this isn't a timeout from a web server. If you are connecting via port 80, etc, then it probably is. So I mean connect directly with the web client to port 8069 instead of port 80 (if that's what you are doing).