Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

Unable to Delete Stage in Odoo CRM Due to Foreign Key Constraint

Subscribe

Get notified when there's activity on this post

This question has been flagged
crmstagesconstraintforeignkey
3 Replies
2326 Views
Avatar
Michael Spitzer

Hello everyone,

I’m currently facing an issue in Odoo CRM. I have a many2one field called stage_id in the crm.lead model, which is linked to the crm.stage model. I want to delete a specific stage from the crm.stage model as it is no longer needed. However, when I try to delete it, I encounter the following error:

Validation Error: The operation cannot be completed: another model requires the record being deleted. If possible, archive it instead.

Model: Lead/Opportunity (crm.lead)

Constraint: crm_lead_stage_id_fkey

I’ve checked, and there are no leads currently using this stage (active or archived). I’ve also verified that the stage isn’t set as the default in any pipeline or automation rules.

Has anyone encountered this issue before? Is there a way to resolve it without breaking database integrity? Any advice or guidance would be greatly appreciated!

Thank you! 😊

0
Avatar
Discard
Oscar Aguayo

I'm currently facing the same issue :)

Avatar
Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,


In Odoo CRM, the error you’re seeing when trying to delete a stage (crm.stage) comes from a foreign key constraint (crm_lead_stage_id_fkey), meaning at least one record still references that stage. This can happen even if no active leads use it, since archived leads, sales teams (pipelines), or default configurations may still link to it. To resolve, you should first search for all leads including archived ones, check sales teams to see if the stage is still assigned, and confirm it isn’t set as a default. The safest practice is to archive the stage instead of deleting it, especially in production, to preserve database integrity and historical data. Deletion should only be done if you’re absolutely sure nothing references it.


Hope it helps

0
Avatar
Discard
Avatar
Mike
Best Answer

Facing the same issue here.

0
Avatar
Discard
Avatar
Asliddin Maxmudov
Best Answer

Since the stage_id​ field from crm.stage​ is also linked to the crm.activity.report​ model, it is likely that this connection is preventing you from deleting the stage directly. The foreign key constraint enforces that no crm.activity.report​ records are referencing the stage you are trying to delete.

0
Avatar
Discard
Michael Spitzer
Author

Thank you for responding, I checked the 'crm.activity.report' model and there was nothing referencing this stage.

Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
CRM: automatically move an Opp when a quote is created?
crm stages automation
Avatar
Avatar
Avatar
2
Aug 25
2339
Deleting wrong stage in CRM Solved
crm stages ee16
Avatar
Avatar
1
Sep 24
2446
Changing CRM Stage Name By code
crm stages pipeline
Avatar
Avatar
1
Jun 22
3927
Issue with multiple opportunity stages
opportunities crm stages
Avatar
0
Sep 17
4064
Anyone can list the client stages on the CRM? Solved
crm stages object
Avatar
Avatar
1
Sep 16
5918
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now