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Trying to get outbound SMTP working on a fresh Odoo 12 setup on Ubuntu 18.04 LTS.


Go to Settings > General Settings > Outgoing Mail Servers > SMTP


Setup server information.

Run Test Connection.

(had to manually modify test template because it was saying noreply@odoo.com rather than our domain when tried this earlier, with same error)

Get the following error message:

The server refused the test recipient (noreply@rpg.llc) with error b'5.7.1 <hawke@rpg.llc>: Sender address rejected: not owned by user odoo@rpg.llc'

Any ideas where I could be looking to figure out what I'm doing wrong?

Thanks!





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i have the same error.

Anyone? I have the same problem

I have the same issue as @Martin

Best Answer

I fixed this by changing my email address on the user preference page.

Odoo tries to test the new mail server using the current user's email.

Change your current email address from hawke@rpg.llc to odoo@rpg.llc to fix the issue.


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It works but when I go to my sales module to send a mail it refuses and gives me this error:

Unknown error: Mail Delivery Failed Mail delivery failed via SMTP server 'None'. SMTPRecipientsRefused: {'harold@henhar.net': (450, b'4.1.8 <bounce+16-sale.order-2@https>: Sender address rejected: Domain not found')}

Do you have any fix around this ?