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While trying to update a profile of a new employee, under the HR tab of the employee profile, I am unable to select a staff member as a related employee as each time I try, the attached error message pops up. Kindly asist


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Like the error says, you need to make sure the user that you are selecting is not mapped on any other employee profile.

You can easily identify whether any user linked with multiple employees by Grouping or filter the employees by "User"


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Hi, I have the error, but when I try to search for employees linked to the users, as suggested, none show up. I have just 4 users and 4 employees in the database, so it's not complicated. Yet, the system insists that 2 of the users already have employees assigned, when clearly they have not.

This likely happened due to the following steps:

  1. User was created and connected to database
  2. Employee was created manually
  3. Another Employee was created using the "Create employee" button on the user record
  4. The two employee records were merged, but for some reason the "Related employee" field is empty in the resulting record
  5. Now the related employee cannot be filled in

For the remaining 2 employee records, which were created only using the "Create employee" button, the field is filled in automatically and works.

This appears to be a straightforward bug.

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Hi, I hope you are getting the following error.

This means that the user is already selected under some other employee profile. To identify this, please search for the following.

Then you can view the employee record associated with the user.

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