Hi all,

I am having issues when making changes in studio. I have now had a "500 internal server error" which makes Odoo inaccessible the last 3-4 times I have been making changes in Studio. 

The last error that caused the crash starts with:

"RPC_ERROR

Odoo Server Error

Traceback (most recent call last):

  File "/home/odoo/src/odoo/odoo/api.py", line 989, in get

    cache_value = field_cache[record._ids[0]]

KeyError: 1 "

I can post the rest but don't want to clutter this question too much. 

What I think I have pin pointed is the crash happens when I am saving a change in studio and 2 otherusers simultaneously perform an action. In the most recent case I was changing a field label (not the technical name, just the label), and 2 users validated transfers at the same time. 

I tested with 1 user actioning a transfer at the same time as a studio save which caused the same type of error, but didn't crash the server. I was able to clear the error, but needed to re save the change.

What is unusual is we implemented Odoo in May and made many studio changes after go live with no issue. Users were working in the database as normal at the same time i was saving studio changes. Now it is almost every time i make a change.   ​  

Does anyone have experience of this? I cannot see how studio can be usable if you need to stop all users from working in the database while changes are being made.

Could it be to do with the size of our database now compared to after go live? more data = more strain on the server? we are using Odoo.SH hosting.

any help is appreciated

Graeme