and I can't reconcile the checkbook line items because when I try to reconcile them to the payment it errors out saying that those are not yet "posted."
Tried searching
Sorry, we could not find any result matching ""In Payment"".
I saw some posting about how the processing of invoice payments changed and now uses a suspense account and that things should automatically clean up once the bank statements are sync-ed but mine aren't.
I now have a bunch of bank statement lines pending verification but I can't verify them because of the error saying the thing I am trying to link them to isn't 'posted'.
I ran into this a while ago and just left it be but now I need to get this cleaned up and get my taxes done.
Any links to documentation that you know of?
Odoo 14.0+e (Enterprise Edition)
I'll reply back with some screen shots...
I created an invoice.
I accepted payments when I saw that the ACH showed up in my bank account
The payment is now stuck in "In Payment"
I have reconciled transactions in my dashboard associated with the noted payments.
I can't reconcile them to the item in the suggestion list that is this payment because it errors out saying they "You can only reconcile posted entries."
The thing I am trying to reconcile is noted in the suggestion as
BNK1/2020/10/0008: Customer Payment $ 9,999.99 - CustName- 10/15/2020 : INV/2020/09/0001
Separately, I see the following journal entry
| 101402 FC LLC Business Checking | $9,999.00 | $ 0.00 | ||
| 101401 Bank Suspense Account | $ 0.00 | $9,999.00 |
Looking at my Chart of Accounts, should the Bank Suspense Account be set to allow reconciliation?
OK folks, one challenge down. One remaining.
The solved problem was just a misunderstanding because my bank seems to be sending duplicate transactions for the inbound payments. I need a separate question to solve how to remove duplicate downloaded transactions.
The remaining problem is that the customer invoices are all still marked with a status of "in payment" which I am not sure how to interpret.
I have found a solution for it, at least in my case. I have received help from the customer support.
I'm not sure how long this video will be available or if this even works here:
https://drive.google.com/file/d/1z3r-c_zpSOwmisg3Zo6JZnUR_P1v_0N1/view
Go to your Dashboard. In the box where you have your bank account click on the three dots in the top right corner. Click on the first thing (in German it's "Belege", I guess it should say "receipts" or something similar. Then you will see your bank statements. Click on the one which is in blue. Then click on (I guess) "post" (in German "buchen"). Now you should be able to reconcile your transactions.
Hope it helps.
Anyone found a fix for this issue on customer invoices
error "You can only reconcile posted entries."