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When working through messages, my team and I tend to get bogged down in the newest ones, each of us constantly replying to each other about just a few tasks since everybody sees the tasks with newest activity first.  Can we see the messages with oldest activity first to prevent this?

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Best Answer

Hi,

You can achieve your goal using set _order attribute of the mail.message model.

By default it is set inside mail > mail_message.py file as like _order = "id desc"

You just need to make this _order = "id" of mail.message model in any one of your custom module. Or you can directly change inside default module to just have a look of the effect. It will make changes inside all messages.

After doing this you can get the oldest message first.

It will help a lot.

Thanks.

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Author

Can this be done via the UI?

Best Answer

Person,

try with:

_order = "id asc"

Regards

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