When I have created a search and I search, for example, by user, I can type just one letter and find all that contains that letter.
How come I can't search numbers in the same way?
eg. when I need user named "user", I can type in the search bar "us" and get the list
when I need ticket number 12345678, I can't type "123" and get a list, I have to type the full number out.
Is this a rule or is there a way around this?