Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

Slow product loading times POS 18 ODOO

Subscribe

Get notified when there's activity on this post

This question has been flagged
pos
2 Replies
1925 Views
Avatar
Adja
Hello dear community,

I'm having trouble with odoo 18 POS. 

By the way, in my database I have almost 20,000 articles. These products were retrieved from barcode lookup. And so, I have images, quite detailed descriptions. 

So when I update a product for example, I ask the cashier to update so that I can see the changes. Except that the time it takes to load is extremely slow. This even frustrates customers who are waiting in line. You can see it with this shared video : https://www.awesomescreenshot.com/video/36574949?key=7d719c6afd59f3c898d552c1c0b3a436

Do you know of a way to reduce this time which is quite long?

0
Avatar
Discard
Dimovil

Hello Adja,

I'm currently facing the same issue and can't find a way to solve it. Did you manage to solve it? if so, how?

Avatar
Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,


The extremely slow loading time you experience when updating the POS is a classic symptom of trying to load a very large product database (20,000 articles with images and descriptions) all at once. This process forces the Odoo server to compile a massive amount of data and send it over the network to the cashier's terminal, which then must process it, causing a long delay that frustrates both staff and customers.


The most effective and immediate solution is to enable the built-in feature "Load Products in the Background" in your POS configuration. This is specifically designed for this scenario. Instead of making the cashier wait for all 20,000 products to load before they can start selling, this feature allows the POS interface to become operational almost instantly with a initial batch of products. The remaining products continue to load silently in the background, eliminating the frustrating wait and keeping the checkout line moving.


For a more permanent and efficient setup, you should also consider organizing your products into Point of Sale categories and restricting which categories are loaded at specific terminals. A cashier likely only needs quick access to a few hundred common items, not the entire warehouse inventory. Additionally, optimizing your product images to be smaller in file size will significantly reduce the amount of data that needs to be transferred during each update, further enhancing performance.


Hope it helps

1
Avatar
Discard
Avatar
Antti Uotila
Best Answer

Hi, Where is this configuration possible to be made? In our Odoo 18 enterprise there is no such possibility, as there was built in Odoo 15?

0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
POS Table Synchronization Issue Between Devices in Odoo v17 CE
pos
Avatar
Avatar
Avatar
2
Nov 25
2515
Refund and Discount access to admin user only for Pos selling
pos
Avatar
Avatar
1
Nov 25
419
Error in POS with gift cards when testing upgrade to 18
pos
Avatar
Avatar
Avatar
Avatar
3
Oct 25
2235
How to Restrict POS Sales When Product Stock is Zero (Odoo Online 19)
pos
Avatar
Avatar
Avatar
2
Oct 25
1262
How can I sell in different units of measurement within the point of sale?
pos
Avatar
Avatar
1
Sep 25
1748
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now