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Hi,

I'm looking for a new software for my company and I THINK odoo might work but I certainly can't seem to figure it out. I'm using the online version, trial started a couple days ago so I assume it's the most recent version.


Our clients provide us all materials and work orders (sales order in Odoo, I assume), we simply complete them and bill them. Sometimes the line items vary from the original work order. It's apparently not a very common workflow. 


I'm hoping to find a way to create a "sales order" with multiple lines of items (service items) and some documents that must make it into the task, turn that into *one single task* that displays each line item (including qty) and the documents in the mobile app when our techs pull it up, then ideally they can edit/remove line items and finally a supervisor can turn that completed task into an invoice.


This could be done in the inverse as well, turning a multi-line "task" into an invoice. The invoice doesn't need those documents.


Each client we have is essentially a multi-year or never-ending "project" (sometimes multiple projects), so I do not want to create a new project for each "sales order". 


We are currently using ZOHO Projects for $10/user/mo but can't get this functionality. If we can get it with Odoo, we could switch. 



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Anaghan and Jaideep thank you for the answers but that's not quite what I'm looking for. It's close. i ha figured out how to convert sales orders to tasks but it creates one task per line item. 


I think it was a long shot, but thank you anyway!

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You could do the inverse as you mention. Customer can email a multi-line task with attachments which would create a task in an existing project. If required this task can be split into individual tasks.
On completion of task it would be possible to invoice the related SO

https://www.odoo.com/slides/slide/creating-tasks-from-emails-and-web-forms-6925?fullscreen=1

SO would be the contract terms, task sale price, with invoice policy as delivered qty.

You might need to test the flows specific to the business needs

Best Answer

The required functionality is available as a standard feature in Odoo. You can refer to the document at the URL below. If you need additional functionality, there are many free apps available in the Odoo App Store. Thank you!

https://www.odoo.com/documentation/13.0/applications/services/project/advanced/so_to_task.html

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