Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Property Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

RPC_ERROR Odoo Server Error

Subscribe

Get notified when there's activity on this post

This question has been flagged
2 Replies
14326 Views
Avatar
dcovey@smithmorganfarms.net

Will not let me out of this window.  How do I resolve?

0
Avatar
Discard
Avatar
José Calambrogio
Best Answer

I see the error is in:

File "/home/odoo/src/odoo/16.0/addons/account/models/account_journal_dashboard.py", line 162, in get_line_graph_datas
    amount = currency.round(amount - val['amount'])
TypeError: unsupported operand type(s) for -: 'int' and 'NoneType'

One of the values are not defined.

0
Avatar
Discard
Avatar
dcovey@smithmorganfarms.net
Author Best Answer
Traceback (most recent call last):
  File "/home/odoo/src/odoo/16.0/odoo/api.py", line 983, in get
    cache_value = field_cache[record._ids[0]]
KeyError: 17

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/home/odoo/src/odoo/16.0/odoo/fields.py", line 1139, in __get__
    value = env.cache.get(record, self)
  File "/home/odoo/src/odoo/16.0/odoo/api.py", line 990, in get
    raise CacheMiss(record, field)
odoo.exceptions.CacheMiss: 'account.journal(17,).kanban_dashboard'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/home/odoo/src/odoo/16.0/odoo/api.py", line 983, in get
    cache_value = field_cache[record._ids[0]]
KeyError: 17

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/home/odoo/src/odoo/16.0/odoo/fields.py", line 1139, in __get__
    value = env.cache.get(record, self)
  File "/home/odoo/src/odoo/16.0/odoo/api.py", line 990, in get
    raise CacheMiss(record, field)
odoo.exceptions.CacheMiss: 'account.journal(17,).kanban_dashboard_graph'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/home/odoo/src/odoo/16.0/odoo/http.py", line 1579, in _serve_db
    return service_model.retrying(self._serve_ir_http, self.env)
  File "/home/odoo/src/odoo/16.0/odoo/service/model.py", line 134, in retrying
    result = func()
  File "/home/odoo/src/odoo/16.0/odoo/http.py", line 1608, in _serve_ir_http
    response = self.dispatcher.dispatch(rule.endpoint, args)
  File "/home/odoo/src/odoo/16.0/odoo/http.py", line 1805, in dispatch
    result = self.request.registry['ir.http']._dispatch(endpoint)
  File "/home/odoo/src/odoo/16.0/addons/website/models/ir_http.py", line 235, in _dispatch
    response = super()._dispatch(endpoint)
  File "/home/odoo/src/odoo/16.0/odoo/addons/base/models/ir_http.py", line 144, in _dispatch
    result = endpoint(**request.params)
  File "/home/odoo/src/odoo/16.0/odoo/http.py", line 698, in route_wrapper
    result = endpoint(self, *args, **params_ok)
  File "/home/odoo/src/odoo/16.0/addons/web/controllers/dataset.py", line 42, in call_kw
    return self._call_kw(model, method, args, kwargs)
  File "/home/odoo/src/odoo/16.0/addons/web/controllers/dataset.py", line 33, in _call_kw
    return call_kw(request.env[model], method, args, kwargs)
  File "/home/odoo/src/odoo/16.0/odoo/api.py", line 457, in call_kw
    result = _call_kw_model(method, model, args, kwargs)
  File "/home/odoo/src/odoo/16.0/odoo/api.py", line 430, in _call_kw_model
    result = method(recs, *args, **kwargs)
  File "/home/odoo/src/odoo/16.0/addons/web/models/models.py", line 62, in web_search_read
    records = self.search_read(domain, fields, offset=offset, limit=limit, order=order)
  File "/home/odoo/src/odoo/16.0/odoo/models.py", line 4968, in search_read
    result = records.read(fields, **read_kwargs)
  File "/home/odoo/src/odoo/16.0/odoo/models.py", line 2994, in read
    return self._read_format(fnames=fields, load=load)
  File "/home/odoo/src/odoo/16.0/odoo/models.py", line 3132, in _read_format
    vals[name] = convert(record[name], record, use_name_get)
  File "/home/odoo/src/odoo/16.0/odoo/models.py", line 5851, in __getitem__
    return self._fields[key].__get__(self, type(self))
  File "/home/odoo/src/odoo/16.0/odoo/fields.py", line 1188, in __get__
    self.compute_value(recs)
  File "/home/odoo/src/odoo/16.0/odoo/fields.py", line 1347, in compute_value
    records._compute_field_value(self)
  File "/home/odoo/src/odoo/16.0/addons/mail/models/mail_thread.py", line 403, in _compute_field_value
    return super()._compute_field_value(field)
  File "/home/odoo/src/odoo/16.0/odoo/models.py", line 4196, in _compute_field_value
    getattr(self, field.compute)()
  File "/home/odoo/src/odoo/16.0/addons/account/models/account_journal_dashboard.py", line 21, in _kanban_dashboard
    journal.kanban_dashboard = json.dumps(journal.get_journal_dashboard_datas())
  File "/home/odoo/src/odoo/16.0/addons/account_check_printing/models/account_journal.py", line 85, in get_journal_dashboard_datas
    super(AccountJournal, self).get_journal_dashboard_datas(),
  File "/home/odoo/src/odoo/16.0/addons/account/models/account_journal_dashboard.py", line 329, in get_journal_dashboard_datas
    is_sample_data = self.kanban_dashboard_graph and any(data.get('is_sample_data', False) for data in json.loads(self.kanban_dashboard_graph))
  File "/home/odoo/src/odoo/16.0/odoo/fields.py", line 1188, in __get__
    self.compute_value(recs)
  File "/home/odoo/src/odoo/16.0/odoo/fields.py", line 1347, in compute_value
    records._compute_field_value(self)
  File "/home/odoo/src/odoo/16.0/addons/mail/models/mail_thread.py", line 403, in _compute_field_value
    return super()._compute_field_value(field)
  File "/home/odoo/src/odoo/16.0/odoo/models.py", line 4196, in _compute_field_value
    getattr(self, field.compute)()
  File "/home/odoo/src/odoo/16.0/addons/account/models/account_journal_dashboard.py", line 28, in _kanban_dashboard_graph
    journal.kanban_dashboard_graph = json.dumps(journal.get_line_graph_datas())
  File "/home/odoo/src/odoo/16.0/addons/account/models/account_journal_dashboard.py", line 162, in get_line_graph_datas
    amount = currency.round(amount - val['amount'])
TypeError: unsupported operand type(s) for -: 'int' and 'NoneType'

The above server error caused the following client error:
OwlError: An error occured in the owl lifecycle (see this Error's "cause" property)
    at handleError (https://smf-inso-database.odoo.com/web/assets/514-1fa4aba/web.assets_common.min.js:1212:101)
    at owl.App.handleError (https://smf-inso-database.odoo.com/web/assets/514-1fa4aba/web.assets_common.min.js:2040:29)
    at ComponentNode.initiateRender (https://smf-inso-database.odoo.com/web/assets/514-1fa4aba/web.assets_common.min.js:1518:19)

Caused by: RPC_ERROR: Odoo Server Error
    at makeErrorFromResponse (https://smf-inso-database.odoo.com/web/assets/519-9c1c7d9/web.assets_backend.min.js:975:163)
    at XMLHttpRequest. (https://smf-inso-database.odoo.com/web/assets/519-9c1c7d9/web.assets_backend.min.js:982:13)


0
Avatar
Discard
dcovey@smithmorganfarms.net
Author

Problem is I can't get out of the error message to correct anything

Niyas Raphy (Walnut Software Solutions)

can you confirm that you are using the latest of odoo 16 source code

dcovey@smithmorganfarms.net
Author

Niyas, now when I go to the login in the page says forbidden. I am new to this and am very confused

Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk Slovenščina Español (América Latina) Español Svenska ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now