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Aziz

We have Odoo Enterprise v15

When we do return of Receipt (IN) to vendor, we make it to return from another location other than Input, we named it "RTV Zone".

Then we move the items manually using Internal Transfer from Stock to "RTV Zone".


The issue is, the Return operation is stays "Waiting for another operation", even though the item is available in the source location (RTV Zone) and not other transfer reserving it. It will work only if we force the entry.


Is there anyway to make it Ready and validate normally?


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Aziz
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Hi Jaideep
Yes the return would be generated from WH/Stock but we change it manually to RTV Zone and do internal transfer to manually move from Stock to RTV Zone.

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Jaideep
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Could be a couple of reasons.. if the product is tracked using lot/serial number then the return operation is probably requiring the validation of Lot in the detailed operation tab.. or the product is already reserved by another operation for example if an MO had triggered the PO, the received quantities continue to be reserved by that MO.

What is not clear in your process is how you return the product from a location which is other than the destination location on the receipt operation.. i.e if your validated receipt operation puts the product in WH/Stock location, the return would be generated from WH/Stock to vendor. The internal transfer from WH/Stock to RTV Zone would be outside of the return operation.

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Jaideep

Thanks for clariying the process. The 2 operations (return and internal transfer) being independant of each other is probably another reason for the reservation not being made. Which is the right behavior as you want to 'check availability' to validate if the internal transfer was indeed completed.

You might want to identify the cause, to investigate I would suggest 1. create a return from WH/Stock to vendor (default) and check if the status is set to ready or waiting for another operation. If it sets to ready then it is likely the use of specific return location.

In my testing returns from WH/Stock to vendor created both ready as well as waiting for another operation status for the want of lot number to be provided.