This question has been flagged
1 Reply
7859 Views

I have got an issue with odoo 8 and the restoring password action. The reset password link wich comes in emails is invalid. The provided links points to http://mydomain.com/${object.signup_url} instead a valid url. How can I solve this? Thanks in advice.


EDITED ON 23/10/15

Added 2 images to explain better the issue

https://www.flickr.com/photos/136510940@N06/22219316110/in/dateposted-public/ 

https://www.flickr.com/photos/136510940@N06/22407295595/in/dateposted-public/

Avatar
Discard
Best Answer

I had similar problems.  The link is probably correctly created, but the settings it was created from were invalid. 

Two possible things to check:

1. Whether the user created their own link, or the link was created for them by the administrator, check to see that they were accessing the site using the correct domain name.  Example: if site should be www.example.com:8069 and user access the site with bad.example.com:8069, email link will probably be bad.example.com instead of www.example.com

2. Check Settings > Technical > Parameters > System Parameters and check value for web.base.url
if that matches the invalid link in the email, change it to the correct setting

Check Settings > Technical > Actions > Server Actions, two actions starting "Website Partner ..." will probably show value in web.base.url

Avatar
Discard
Author

My problem isn't with domain. The issue is with the part of the link after http://mydomain.com, the problem is with ${object.signup_url}, instead of this, the link should show valid url chars.