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Hi Odoo Community,

I'm experiencing a strange issue with my Odoo setup (v17 ). Here's what happens:

  1. I generate a "Send by email" from a Sale Order and send it out.
  2. The recipient replies to the email.
  3. I manually fetch the reply using Fetchmail Server by clicking "Fetch Now".
  4. When I go back to the Sale Order and try to reply in the Chatter, Odoo logs me out immediately.

This behavior happens consistently every time I follow these steps. It seems tied to the manual fetch process, but I’m unsure what’s causing the logout during the Chatter reply. Has anyone else encountered this issue or have any ideas on what might be going wrong?

Here’s what I’ve tried so far:

Any guidance or suggestions would be greatly appreciated!

Thanks in advance! 😊

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Author Best Answer

This error was caused by custom extension mail_tracking. After uninstalling it functionality is back to normal.

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