Hello,

I've setup Odoo community v15, and tried to set up incoming mail server.

So I've configured two incoming email servers, one catchall, and one bounce.

The configuration is fine, I'm able to fetch mail from servers.

The problem is, when a customer try to answer a mail sended via odoo, the mail is directly sent to bounce, and the users receiving the bounce email that said he cannot contact directly the catchall mail.

Here's the flow:
-I send an email from odoo (let's say on the contact chatter)
-The customer received the right email and answer it (to reply to is the catchall email)
-The emailed is received by odoo
-Odoo send to bounce this email

-The customer receive the bounce email

Here's the log of the email received:

Routing mail from "Customer's name" to catchalladdress@gmail.com,"Customer's name ergrtghrt" with Message-Id <226909fc-bb92-441c-803e69ab86cca842@>ca842@DAG20EX1\.emp\.local>:2021\-11\-24\ 17:44:05,576\ 2633805\ INFO\ Feignus odoo.addons.mail.models.mail_mail: M direct write to catchall, bounce

The fact that odoo process the email and send the bounce email prove the right configutaion of aliases and domain.

What could be the issue here ? Do I have to open some ports (I don't think so, because mails are able to be sent and fetched) ? Do I have to do some additionnal configuration on my server ?

Thanks.