Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

recover from 502 bad gateway error

Subscribe

Get notified when there's activity on this post

This question has been flagged
gatewayfromrecover502bad
2 Replies
18715 Views
Avatar
Vivekrajan Rayappan

Hi,

This is something very interesting and very useful for all the users of OpenERP.

I have experienced getting 502 bad gateway error , When I try to access the OpenERP application sometimes. I have not found the root cause of it till now though I try to look into the logs and others. The only thing I find is that the OpenERP server is stopped for some unknown reason and It is resolved if I restart the OpenERP server.

It is very difficult to manage at situation when the OpenERP is already live, the client is not able to access the system and the client is unable to contact the support person during night times.

1) What are the reasons for which this 502 bad gateway can occur when we are using OpenERP 2) How to avoid these problems and manage the difficult situations

Thanks in advance

0
Avatar
Discard
Xsias

It's funny when you know that even OpenERP SA does not correct their own 502 errors (http://help.openerp.com/question/29924/meta-502-bad-gateway-on-helpopenerp/)

Avatar
Alberto Rubio
Best Answer

I've been facing this problem for 2 whole days.

Solution was that my odoo source code was in a directory out of space left.
In that way python code is unexecutable.

0
Avatar
Discard
Avatar
Vivekrajan Rayappan
Author Best Answer

Hi,

The problem i mentioned is not about the OpenERP server for Q/A. It is about our own OpenERP production server. But as Sven Boudesseul said, even OpenERP SA is experiencing the same problem.

I have guessed a few reasons for this 502 problem. They are:

1) The OpenERP server stops working, when it encounters a critical issue during the runtime.

2) The OpenERP server stops working, when python workload is very high to extend of not being able to process it further.

The solution that I have found is :

1) To write a cron job in linux / a scheduler in windows that keeps checking whether the python/openerp process is running or not. It can be once in 30 sec or a min. once it finds that the openerp server is not running or python process is not running, the responsive action of the cron job/scheduler is to start the process.

I have been using this solution for many months without any problem. My client is also happy that OpenERP server is up all the time except the few minutes when it stops working.

Thanks

0
Avatar
Discard
Xsias

I know. It was just a little joke. My bad.

Dhafer Ben Amor

Hi,
Can you share the cron job to check the OpenERP process and start it if it is not running?

Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
How can I receive text message in odoo and auto reply?
gateway
Avatar
0
May 22
3178
How to recover Odoo master password?
recover masterpassword
Avatar
Avatar
Avatar
Avatar
Avatar
4
Jul 24
16630
What happened to the interface? Using 16.3+e
upgrade bad
Avatar
Avatar
1
Aug 23
3892
Why I never solve any of my problems using this forum?
forum bad
Avatar
Avatar
Avatar
2
Jun 24
5309
bad gateway due to acrobat
pdf gateway
Avatar
1
Nov 22
2308
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now