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odoo accounting v14 pos v15
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RECORD NOTES BUG?

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This question has been flagged
recordsaveBugodoo17
3 Replies
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Fonzies
Hi everyone, I've noticed that notes saved in the quote chatter (or other chats) and their attachments, once saved, often disappear when I reopen the document. Does this happen to you too? It's a known bug. Any solutions?

Thanks and have a good day everyone.

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Fonzies
Author Best Answer
Dear #Kunjan
I hope you are doing well.
I can only thank you for your valuable advice.
You are a unique and special person in the world of IT.
This time, I solved the problem again.

Thanks again.

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Fonzies
Author Best Answer
Dear Kunjan
I hope you are doing well.
I can only thank you for your valuable advice.
You are a unique and special person in the world of IT.
This time, I solved the problem again.

Thanks again.

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Kunjan Patel
Best Answer
Hello Fronzies,
I hope you are doing well

Notes aren't deleted - they're hidden. The mail.mt_note subtype is internal=True, so portal/non-employee users can't see them. 
Fix:
Assign the user to the Internal User group (base.group_user) 

I hope this information helps you

Thanks & Regards,
Kunjan Patel
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