Skip to Content
This question has been flagged
1 Reply
1204 Views
Avatar
Emmanuel Ogboe

Hello All,

Please I need help in receiving payments against Customer's Opening Debts. I entered my customer's Debts when I started using Odoo 15. I created Opening Balances for my debtors. This I did successful with the help of this wonderful forum.

The Customers are now paying to offset their debts. How do I handle this since it is not showing as invoice to be reconciled with customer payments.

Thanks.


Emmanuel Ogboe.

Avatar
Discard
Avatar
maher namci
Best Answer

Hello,

Once you receive the payment from the client you can add the payment manually in your dedicated journal and mention the partner name for each payment after that when you post the entries you will be able to reconcile the items with your customer debts

Hope this could help

Avatar
Discard
Emmanuel Ogboe
Author

Thanks Maher manci for your prompt reply.
I dont get it. How to you mean " Add the payment Manually in your dedicated Journal and mention the Partner name".
I have entered the payment in Accounting --> Customers --> Payments. How do I now reconcile the Payment with the Opening debts that has been paid for?
Thanks.
Expecting your reply

Ogboe Emmanuel

maher namci

Hello
after you enter the payment in Accounting --> Customers --> Payments
once you confirm the payment status will change to posted and smart button appeared "Payment matching" https://prnt.sc/rutyks5r2Svv if you click on this button you will redirect to Reconciliation and you can reconcile the payment https://prnt.sc/x62kBE42XZJ4 https://prnt.sc/XHr-G4BejpSS
Hope this could help

Emmanuel Ogboe
Author

Thanks Maher manci for your prompt reply.
thanks so much for your consistent response. I have tried it but I cant find payment matching at the right hand side. I only have Journal entry there. Moreso I am using Odoo 15 Community Edition. How to I get mine to show Payment matching?
Thanks Always

Emmanuel Ogboe